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HCH Strategic Plan: Feedback on Draft Vision, Mission, Goals, Strategies

In response to many changes in the health care landscape in the last several years, in late 2024 Health Care Homes launched an inclusive strategic planning process:
  • Fall 2024-winter 2025: Gather stakeholder input
  • Winter 2025: Conduct comprehensive SWOT analysis
  • Spring 2025: Draft vision, mission, goals, and strategies
  • NOW: Stakeholder feedback on draft vision, mission, goals, and strategies and use to finalize strategic plan
  • Summer 2025 and beyond: Implement, evaluate, refine
As a key HCH stakeholder, we would really appreciate your feedback on our draft vision, mission, goals, and strategies to help shape our final strategic plan.
  • Feel free to share with others in your organization who are connected with HCH
  • You may offer feedback on any or all parts of this survey
  • If you think of something later, please return and add more ideas
This survey is open until 11:45 pm on Monday July 7, 2025, and feel free to follow our progress here.
1.Please explain your connection to Health Care Homes; if more than one applies, select your primary relationship (required)(Required.)
HCH Vision

Vision definition (desired end state): A brief statement describing the clear and inspirational long-term desired change resulting from an organization or program’s work. The best visions are inspirational, clear, memorable, and concise.

Draft HCH vision
High-quality, integrated, and accessible care that improves health and wellness for all Minnesotans
2.What inspires you about this vision?
3.What are your questions or concerns about the vision?
HCH Mission

Mission definition (what you do): A brief statement describing the reason an organization or program exists and used to help guide decisions about priorities, actions, and responsibilities. Good mission statements should be clear, memorable, and concise.

Draft HCH mission:
Deliver certification, training, and support for primary care organizations and partners to advance and sustain equitable, patient-centered care
4.What do you find exciting or appealing about this mission statement?
5.What are your questions or concerns about the mission?
HCH Goals and Strategies

Summary: Goals and Key Strategies
HCH drafted goals and strategies based on stakeholder input and SWOT analysis results in a full-day workshop using a “causal” strategy mapping process that links actions to outcomes. Goals are written as outcomes and look out 10-15 years. Key strategies advance the goals, are 3-7 years, and are supported by many shorter-term supporting actions. This approach helps us see what we can do about opportunities and concerns, then commit to focused actions that will lead to agreed-upon, desired outcomes.

Below is a summary of the draft long-term goals and mid-term key strategies. Following these are goal-strategy clusters with brief descriptions and questions for your feedback.
Goal 1: Health Care Homes is Minnesota's preferred model of care
  • Strategy 1.1 Establish HCH model as a key element of great primary care: Develop a compelling value statement and expand partnerships to cultivate advocates for the HCH model, and increase visibility and relevance of HCH among healthcare and public health leaders, including payers
  • Strategy 1.2 Expand reach and scope of HCH: Over time, use the compelling value statement and work with a broader range of partners to expand the HCH model in other health care settings
  • Strategy 1.3 Support clinics to attain highest level of certification: Improve and increase value of, awareness of, and support for the HCH model and certification. In parallel, streamline and better support the certification / recertification process
6.What do you find exciting or appealing about these key strategies and goal?
7.Which of these are confusing or may be hard to explain? For those, what changes would you recommend?
Goal 2: HCH clinics are sustainable and prepared to provide better care
  • Strategy 2.1 Connect clinics to robust reimbursement and financial incentives: Help clinics expand reimbursements, increase funding incentives for certification, and support sustainability of the HCH model
  • Strategy 2.2 Deliver training, technical assistance, and supports that meet evolving needs, priorities: Work with key stakeholders to understand and meet their learning needs with expanded content and formats
8.What do you find exciting or appealing about these key strategies and goal?
9.Which of these are confusing or may be hard to explain? For those, what changes would you recommend?
Goal 3: HCH program is thriving and sustainable
  • Strategy 3.1 Ensure effective, efficient programs and services: Build a culture of trust, openness, collaboration, and rigorous evaluation that supports continuous improvement and excellence
  • Strategy 3.2 Sustain diverse and stable funding and support: Deepen understanding and support for our program, and actively broaden our funding base
10.What do you find exciting or appealing about these key strategies and goal?
11.Which of these are confusing or may be hard to explain? For those, what changes would you recommend?
Thanks so much for your feedback. Learn more and follow our process here.
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