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Child Care Licensing & Enforcement

Broward County Government wants YOUR INPUT on the quality of service you received from the Child Care Licensing and Enforcement Section over the last six months. Please select one of the ratings listed to describe your experience for each question provided. (In order to help us to better serve you provide an explanation for any rating marked Disagree, Strongly Disagree, Dissatisfied, or Very Dissatisfied) Thank you.

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* 1. Staff Knowledge - Staff demonstrated thorough knowledge of their business.

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* 2. Courtesy - Service was provided in a professional and courteous manner.

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* 3. Cooperation - Staff worked with me to meet my need(s) and solve my problem(s).

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* 4. Procedures - Forms and procedures were easy to understand and use.

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* 5. Response-The agency provided a response in a reasonable amount of time.

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* 6. Service Quality - The quality of product/service satisfied my needs.

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* 7. Convenience - The Location and hours of operation met my needs.

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* 8. Website Services - Website information/services met my needs.

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* 9. Overall Satisfaction - How would you rate your satisfaction with the service overall? Please check one of the ratings listed to describe your experience with the question provided. (In order to help us better serve you provide an explanation for any rating marked Dissatisfied or Very Dissatisfied.)

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* 10. Provider Name (Optional)

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