HCAOA Connecticut Member Survey

HCAOA Connecticut is surveying home care providers in Connecticut to identify some of the challenges they may be experiencing in offering home care services.
The survey will provide HCAOA Connecticut with important information to help the organization serve as a resource to members and advocate on their behalf. All survey results will be anonymous and kept strictly confidential and any information identifying a home care provider will not be compiled or released.
Some anonymous data and information may be used to support HCAOA Connecticut’s advocacy efforts with state officials and policy makers. Your feedback is valued and appreciated. Thank you for your participation.

Deadline for responses is close of business, Friday January 17.

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* 1. How long have you been a HCAOA member?

Less than 1 year

1 - 3 years

4 - 8 years

9 or more years

Not Applicable (am not a member of HCAOA)

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* 2. Select your member classification

Corporate Organizational Membership (Part of a franchise that is an HCAOA member)

Independent Organizational Membership (Not part of an HCAOA member franchise)

New to Home Care Membership (In business less than 2 years)

Not Applicable (Not a member of HCAOA)

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* 3. Please rank each of the following challenges confronting your business.

	Not challenging	Somewhat challenging	Very Challenging	Strong impediment	N/A
Cost of doing business in the state	Cost of doing business in the state Not challenging	Cost of doing business in the state Somewhat challenging	Cost of doing business in the state Very Challenging	Cost of doing business in the state Strong impediment	Cost of doing business in the state N/A
Enforcement of government regulations	Enforcement of government regulations Not challenging	Enforcement of government regulations Somewhat challenging	Enforcement of government regulations Very Challenging	Enforcement of government regulations Strong impediment	Enforcement of government regulations N/A
Finding qualified employees	Finding qualified employees Not challenging	Finding qualified employees Somewhat challenging	Finding qualified employees Very Challenging	Finding qualified employees Strong impediment	Finding qualified employees N/A
Cost of medical, workers’ compensation insurance	Cost of medical, workers’ compensation insurance Not challenging	Cost of medical, workers’ compensation insurance Somewhat challenging	Cost of medical, workers’ compensation insurance Very Challenging	Cost of medical, workers’ compensation insurance Strong impediment	Cost of medical, workers’ compensation insurance N/A
Technology	Technology Not challenging	Technology Somewhat challenging	Technology Very Challenging	Technology Strong impediment	Technology N/A
Competition	Competition Not challenging	Competition Somewhat challenging	Competition Very Challenging	Competition Strong impediment	Competition N/A

Other (please specify)

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* 4. The legislature recently prohibited home care agencies from enforcing limited non-solicitation agreements they have with caregivers. Do you use such agreements in your business?

Yes

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* 5. If yes, have you tried to enforce such an agreement since the law changed?

Yes

If Yes, please explain

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* 6. Are non-solicitation agreements an effective deterrent to caregivers converting people you pay them to serve into their own private clients or taking your clients to a different agency?

Yes

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* 7. Does your company provide home care services for clients in the Department of Social Services Connecticut Medical Assistance Program or the Connecticut Home Care Program for Elders?

Yes