2020 Fremantle Chamber of Commerce Members Impact Survey

The Fremantle Chamber of Commerce is the second oldest Chamber in Australia founded in 1873, established to provide a common voice for business, shippers, merchants and traders.

We have come a long way since 1873, however the current COVID-19 situation moves us into unprecedented territory. We are working hard to be a common voice for our diverse industries in these challenging times, to share relevant information as it comes to hand, as well as continue to meet the needs of our membership base.

We seek your input to help us better understand current impacts on your business, and also look ahead to see how we can use this time to prepare our future services to meet your needs, as our members, when the storm clouds have passed.

In your answers please provide as much information as possible, this will allow us to accurately reflect your views, provide the common voice we need to in these times, and to better identify keys areas of improvement into the future.

All responses will remain STRICTLY CONFIDENTIAL. We will not be reporting individual comments rather will analyse the results and provide an overview of all respondent’s answers.

Business in Fremantle

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* 1. Why do you choose to do business in the Fremantle area?

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* 2. How would you describe your industry?

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* 3. How does your location affect how you do business?

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* 4. Do you see opportunities for your business on the horizon in the Fremantle area?

Yes

If yes, what are they?

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* 5. In thinking about your business in the Fremantle area, what would say are the top 3 challenges for your business?

Challenge 1

Challenge 2

Challenge 3

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* 6. What issues do you see affecting the Fremantle area now or in the future that you believe should be a focus for shared advocacy?

COVID-19 BUSINESS IMPACTS

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* 7. Could you describe the impact the COVID-19 has had on your business to date? Please provide examples where possible.

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* 8. What suggestions would you make to the current economic stimulus packages proposed by the Federal and State governments to help reduce any negative impacts on your business impacts arising from COVID-19?

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* 9. One a scale of 1 to 10, how likely is it that your business will be able to navigate the current challenges and stay trading when it is over?

1 Not at all Likely

10 Extremely Likely

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 10. What are some ways that you think the Fremantle Chamber of Commerce could assist you to help navigate your way through the current challenges ?

Fremantle Chamber of Commerce

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* 11. How would you describe the services offered by the Fremantle Chamber of Commerce?

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* 12. If you had to list the top 3 reasons you joined, or would join, the Fremantle Chamber of Commerce, what would they be?

Reason 1

Reason 2

Reason 3

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* 13. On a scale of 1 to 10, how well do you believe the Fremantle Chamber of Commerce delivers to your needs?

1 Not Well

10 Extremely Well

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 14. Can you explain your reasons for this score?

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* 15. One a scale of 1 to 10, how likely is it that your business will continue with your membership of the Fremantle Chamber of Commerce at your upcoming renewal date?

1 Not at all Likely

10 Extremely Likely

Clear

i We adjusted the number you entered based on the slider’s scale.

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* 16. Can you explain your reasons for this score?

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* 17. From the following, which Fremantle Chamber of Commerce services do you currently use?

Advocacy

Involvement in Board and Committees

Events and Professional Learning

Networking

Tenancy or Room Hire

Export Documentation

Source of Industry Information

Other (please specify)

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* 18. If you could imagine your perfect networking event, what would it look like? E.g. Who would be there? Where would it be held? What would the atmosphere be like?

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* 19. How well do you think the Fremantle Chamber of Commerce events meet that vision? If so, why? If not, why not?

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* 20. Can you name an event and professional learning activity that would benefit your business?

Event

Professional Learning Activity

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* 21. Are you aware of the Fremantle Chamber of Commerce's 'Set the Month in Motion' Forums and Podcast Station?

Yes

If yes, do you have any feedback on the benefit of these types of learning programs?

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* 22. Are you aware of the Fremantle Chamber of Commerce's export documentation services?

Yes

If yes, do you have any feedback on the services or any suggestions for improvement? If no, how likely are you to require export documentation certification in the future?

Your Business

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* 23. How many years have you been doing business in the Fremantle area?

1 to 3 years

3 to 5 years

5 to 10 years

10+ years

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* 24. Which of the following areas do you see growth, within the Fremantle area?

Manufacturing

Transport, Postal and Warehousing

Wholesale Trade

Healthcare and Social Assistance

Rental, Hiring and Real Estate Services

Retail and Hospitality

Agriculture and Fishing

Tourism and Accommodation

Education and Training

Creative Industries

Marine and Engineering

Property and Residential Development

Other (Please Specify)

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* 25. Apart from the current COVID-19 situation, from the following challenges identified as affecting businesses in Fremantle, which do you believe affects YOUR business the most?

Anti-Social Behaviour

Decline in retail trade

Employee retention

Covering fixed and variable costs

Finding suitable office/Commercial space

Lack of publicity

Uncertainty around the future of Fremantle Port

Transport links in and out of Fremantle

Accommodation or residential living options of employees

Visitors Centre or way-finding signage

Lack of events or attractions

Lack of density of industry, or like minded businesses

Internet and technology service provision

Other (Pease Specify)

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* 26. What size is your business, in regard to turnover?

$0 to $100,000

$100,000 to $500,000

$500,000 to $1million

$1million to $5million

$5million +

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* 27. Which Fremantle precinct are you located in?

Arts Centre Precinct

Inner City/West End

Hilton

O'Connor

South City

White Gum Valley

Beaconsfield

Gibson Park

North Fremantle

Samson

South Fremantle

2020 Fremantle Chamber of Commerce Members Impact Survey

Question Title

* 1. Why do you choose to do business in the Fremantle area?

Question Title

* 2. How would you describe your industry?

Question Title

* 3. How does your location affect how you do business?

Question Title

* 4. Do you see opportunities for your business on the horizon in the Fremantle area?

Question Title

* 5. In thinking about your business in the Fremantle area, what would say are the top 3 challenges for your business?

Question Title

* 6. What issues do you see affecting the Fremantle area now or in the future that you believe should be a focus for shared advocacy?

Question Title

* 7. Could you describe the impact the COVID-19 has had on your business to date? Please provide examples where possible.

Question Title

* 8. What suggestions would you make to the current economic stimulus packages proposed by the Federal and State governments to help reduce any negative impacts on your business impacts arising from COVID-19?

Question Title

* 9. One a scale of 1 to 10, how likely is it that your business will be able to navigate the current challenges and stay trading when it is over?

Question Title

* 10. What are some ways that you think the Fremantle Chamber of Commerce could assist you to help navigate your way through the current challenges ?

Question Title

* 11. How would you describe the services offered by the Fremantle Chamber of Commerce?

Question Title

* 12. If you had to list the top 3 reasons you joined, or would join, the Fremantle Chamber of Commerce, what would they be?

Question Title

* 13. On a scale of 1 to 10, how well do you believe the Fremantle Chamber of Commerce delivers to your needs?

Question Title

* 14. Can you explain your reasons for this score?

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* 15. One a scale of 1 to 10, how likely is it that your business will continue with your membership of the Fremantle Chamber of Commerce at your upcoming renewal date?

Question Title

* 16. Can you explain your reasons for this score?

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* 17. From the following, which Fremantle Chamber of Commerce services do you currently use?

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* 18. If you could imagine your perfect networking event, what would it look like? E.g. Who would be there? Where would it be held? What would the atmosphere be like?

Question Title

* 19. How well do you think the Fremantle Chamber of Commerce events meet that vision? If so, why? If not, why not?

Question Title

* 20. Can you name an event and professional learning activity that would benefit your business?

Question Title

* 21. Are you aware of the Fremantle Chamber of Commerce's 'Set the Month in Motion' Forums and Podcast Station?

Question Title

* 22. Are you aware of the Fremantle Chamber of Commerce's export documentation services?

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* 23. How many years have you been doing business in the Fremantle area?

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* 24. Which of the following areas do you see growth, within the Fremantle area?

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* 25. Apart from the current COVID-19 situation, from the following challenges identified as affecting businesses in Fremantle, which do you believe affects YOUR business the most?

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* 26. What size is your business, in regard to turnover?

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* 27. Which Fremantle precinct are you located in?

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* 28. Do you have any other comments you would like to make on either doing business in Fremantle or the Fremantle Chamber of Commerce?