EXIT Reichel Insulation - Customer Satisfaction Customer Satisfaction Survey Thank you for contacting our company and giving us the opportunity to work with you on your project. Would you help us by taking a minute to answer the following questions? Your comments are valuable and will help us serve you better in the future. Thank You!! Continue Question Title * 1. How would you rate your overall experience with Reichel Insulation Poor Below Average Average Above Average Exceeded Expectations Poor Below Average Average Above Average Exceeded Expectations Continue Question Title * 2. How would you rate the quality of the product? Very high quality High quality Neither high nor low quality Low quality Very low quality Continue Question Title * 3. How would you rate the quality of the service? Very high quality High quality Neither high nor low quality Low quality Very low quality Continue Question Title * 4. Which of the following words would you use to describe our services? Select all that apply. Reliable High quality Useful Unique Good value for money Overpriced Impractical Ineffective Poor quality Unreliable Continue Question Title * 5. Overall, how would you rate the quality of your customer service experience? Very positive Somewhat positive Neutral Somewhat negative Very negative Continue Question Title * 6. How responsive have we been to your questions or concerns about our products? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable Continue Question Title * 7. How likely is it that you would recommend Reichel Insulation to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Continue Question Title * 8. May we use your comments for references? (Enter invoice number in comments) Yes No Continue Question Title * 9. Do you have any other comments, questions, or concerns? Continue Question Title * 10. Job Invoice Number (OPTIONAL) Continue FINISH