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* 1. Choose one of the following options that best describes your profession:

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* 2. Please provide your work postal code (it will not be shared)

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* 3. Select the main type of practice, facility or other health care system for which you work:

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* 4. Please select all the kinds of genetic testing you order.

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* 5. Indicate the number of patient samples you submit to all commercial labs per month:

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* 6. When choosing a genetic testing laboratory, rank which of these options is most important (1) to least important (3) to you:

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* 7. Generally speaking, how important are the following features of a Diagnostic Laboratory to you/your patient/your practice?:

  Unimportant Somewhat Unimportant Neutral Somewhat Important Very Important
On-going support from a sales rep
Availability of genetic counselors by phone/email
Ability to discuss cases with a disease/gene expert by phone/email
Ability to order expedited testing in critical situations
Presence of the laboratory at professional meetings
Sharing of disease-specific variant information with general public
(ie. ClinVar project)

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* 8. Out of the total number of genetic tests you order per month, what percent do you submit to GeneDx?

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* 9. When was the last time you ordered from GeneDx?

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* 10. How likely are you to recommend GeneDx to someone for our...

  Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied N/A
Hereditary Cancer program
Exome program
Cardiology program
Neurology program
Comprehensive testing menu

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* 11. Please evaluate your level of satisfaction with each of the following services provided by GeneDx:

  Very Dissatisfied Dissatisfied Neutral Satisfied Very Satisfied
Ease of ordering process
Ease of billing process
Turnaround time for tests
Quality of variant interpretation
Customer service provided by GeneDx clinical staff (eg. genetic counselors and/or clinical directors)
Customer service provided by CS representative for non-clinical concerns
Customer service provided by CS representative for web/portal concerns
Customer service provided by your GeneDx sales representative
Overall satisfaction with the website/ portal
Overall satisfaction with GeneDx services

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* 12. Are you interested in providing more feedback? If so, please provide below or email zebras@genedx.com. Thank you.

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* 13. Please enter your contact information below if you would like to learn more about the latest news at GeneDx. (not required)

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