Member Experience Survey
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1.
How satisfied are you with the overall service you receive at Golden Horseshoe Credit Union?
(Required.)
1 star
2 stars
3 stars
4 stars
5 stars
2.
Please provide any suggestions on how we can improve your experience.
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3.
How satisfied are you with the clarity and transparency of our financial products and services?
(Required.)
Very Unsatisfied
Unsatisfied
Neutral
Satisfied
Very Satisfied
4.
Have our staff or resources helped improve your financial literacy? If yes, how? If no, what additional support would you like?
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5.
Which banking services do you find most accessible at GHCU? Select all that apply.
(Required.)
Online Banking
In-branch Services
ATM Services
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6.
How would you rate your overall experience with GHCU?
(Required.)
Very Poor
Poor
Average
Good
Excellent
7.
What additional services or features would you like GHCU to offer?
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8.
How likely are you to recommend GHCU to a friend or colleague?
(Required.)
Very Unlikely
Unlikely
Neutral
Likely
Very Likely
9.
To thank you for your feedback, we invite you to provide your name below. All names will be entered into our quarterly draw for a chance to win a special prize. Your input helps us serve you better—and this is our way of showing appreciation!
