Website Survey Question Title * 1. Why do you primarily visit our website (ppymca.org)? For general information For class schedules To register for a program To donate to the Y Other (please specify) Question Title * 2. How frequently do you visit our website? Daily Weekly Monthly Seasonally (Based on sports, program activities, pool information) Infrequently Question Title * 3. Describe the information you are looking for when you come to our website. Question Title * 4. How easy is it to find information you are looking for on the website? Extremely easy Very easy Moderately easy Not so easy Not at all easy Question Title * 5. Is the website easy to navigate? Extremely easy Very easy Moderately easy Slightly easy Not at all easy Question Title * 6. How easy is it to understand the information on our website? Extremely easy Very easy Moderately easy Not so easy Not at all easy Question Title * 7. How do you prefer to register for YMCA programs? Online In person at my local branch Phone Question Title * 8. Have you downloaded the Y's mobile app on your smart phone or tablet? Yes No Question Title * 9. Do you receive the Y's monthly e-newsletter? Yes No Question Title * 10. How do you find out about Y programs? Choose all that apply. Website Fliers Social media Staff Other members Other (please specify) Question Title * 11. How satisfied are you with your overall experience with our website? Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied Question Title * 12. Have difficulties using our website or our registration sites resulted in the following? Calling for Y assistance Coming into the Y for assistance Deciding not to register Registering with a different provider Other (please specify) Question Title * 13. What additional information or features would you like included on our website? Done
