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My phone calls, emails and other communication are returned in a reasonable amount of time.
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My provider has a very high quality of care.
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My provider has up to date equipment and facilities.
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Before I chose the provider, I expected the provider to meet my needs.
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Before I came to the provider, I expected quality care.
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Appointments and meetings are scheduled when needed and my availability is considered.
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Medications and health care issues are explained to me in a way I can follow.
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Compared to other local providers, this provider provides the best care.
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The staff try their best to help me if there is a problem.
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I can usually get my questions answered when I call the provider.
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I was given the chance by my provider to provide input in decision making.
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I feel safe in the facility.
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I would recommend this provider without hesitation.
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I am satisfied where I live.
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I am satisfied who I live with.
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I am satisfied with my day program choices.
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I have no significant complaints or dissatisfaction with my provider.
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