Ledyard Public Library

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* 1. Do you have a Ledyard Library Card (Bill or Gales Ferry)?

Yes

No

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* 2. On average, how often do you visit the library?

Daily

Weekly

Monthly

Occasionally

Never

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* 3. If you answered “No” to Question 1 and/or “Never” to Question 2, what services could we provide that would bring you to the library? (Please comment)

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* 4. Which age-appropriate services do you or your family use at the library? (Check all that apply)

Preschool/toddler (Birth - 4)

Youth (5-10)

Teen/Tween (11-15)

Young Adult (15-18)

Adult

Senior

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* 5. How would you rate each of the following library services?

	Excellent	Good	Fair	Poor	Don't know/not applicable
Customer Service	Customer Service Excellent	Customer Service Good	Customer Service Fair	Customer Service Poor	Customer Service Don't know/not applicable
Collection (books, DVDs, music, magazines, etc.)	Collection (books, DVDs, music, magazines, etc.) Excellent	Collection (books, DVDs, music, magazines, etc.) Good	Collection (books, DVDs, music, magazines, etc.) Fair	Collection (books, DVDs, music, magazines, etc.) Poor	Collection (books, DVDs, music, magazines, etc.) Don't know/not applicable
Programs (workshops, story times, tech help, presenters)	Programs (workshops, story times, tech help, presenters) Excellent	Programs (workshops, story times, tech help, presenters) Good	Programs (workshops, story times, tech help, presenters) Fair	Programs (workshops, story times, tech help, presenters) Poor	Programs (workshops, story times, tech help, presenters) Don't know/not applicable
Digital Services (downloadable e- & audio books, magazines, movies, research)	Digital Services (downloadable e- & audio books, magazines, movies, research) Excellent	Digital Services (downloadable e- & audio books, magazines, movies, research) Good	Digital Services (downloadable e- & audio books, magazines, movies, research) Fair	Digital Services (downloadable e- & audio books, magazines, movies, research) Poor	Digital Services (downloadable e- & audio books, magazines, movies, research) Don't know/not applicable
Technology (Internet, wifi, computers, printers, etc.)	Technology (Internet, wifi, computers, printers, etc.) Excellent	Technology (Internet, wifi, computers, printers, etc.) Good	Technology (Internet, wifi, computers, printers, etc.) Fair	Technology (Internet, wifi, computers, printers, etc.) Poor	Technology (Internet, wifi, computers, printers, etc.) Don't know/not applicable
Web presence (website, catalog, social media)	Web presence (website, catalog, social media) Excellent	Web presence (website, catalog, social media) Good	Web presence (website, catalog, social media) Fair	Web presence (website, catalog, social media) Poor	Web presence (website, catalog, social media) Don't know/not applicable
Hours of operation	Hours of operation Excellent	Hours of operation Good	Hours of operation Fair	Hours of operation Poor	Hours of operation Don't know/not applicable
Overall, how would you rate the library>	Overall, how would you rate the library> Excellent	Overall, how would you rate the library> Good	Overall, how would you rate the library> Fair	Overall, how would you rate the library> Poor	Overall, how would you rate the library> Don't know/not applicable

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* 6. What are your preferences for attending programs?

	Mornings	Afternoons	Evenings
Weekday	Weekday Mornings	Weekday Afternoons	Weekday Evenings
Saturday	Saturday Mornings	Saturday Afternoons	Saturday Evenings
Sunday	Sunday Mornings	Sunday Afternoons	Sunday Evenings

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* 7. How do you find out about library services and events? (Check all that apply)

Newsletter

Website

News media

Library signage (inside or out)

Word of mouth

Other (please specify)

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* 8. How important is it that each of the following services are available at the library?

	Very important	Important	Somewhat important	Not important	Don't know
Borrowing materials (books, DVDs, music, magazines, etc.)	Borrowing materials (books, DVDs, music, magazines, etc.) Very important	Borrowing materials (books, DVDs, music, magazines, etc.) Important	Borrowing materials (books, DVDs, music, magazines, etc.) Somewhat important	Borrowing materials (books, DVDs, music, magazines, etc.) Not important	Borrowing materials (books, DVDs, music, magazines, etc.) Don't know
Programs (workshops, story times, tech help, presenters)	Programs (workshops, story times, tech help, presenters) Very important	Programs (workshops, story times, tech help, presenters) Important	Programs (workshops, story times, tech help, presenters) Somewhat important	Programs (workshops, story times, tech help, presenters) Not important	Programs (workshops, story times, tech help, presenters) Don't know
Text/email notifications for holds, overdues, etc.	Text/email notifications for holds, overdues, etc. Very important	Text/email notifications for holds, overdues, etc. Important	Text/email notifications for holds, overdues, etc. Somewhat important	Text/email notifications for holds, overdues, etc. Not important	Text/email notifications for holds, overdues, etc. Don't know
Computer, printers, Internet, wifi	Computer, printers, Internet, wifi Very important	Computer, printers, Internet, wifi Important	Computer, printers, Internet, wifi Somewhat important	Computer, printers, Internet, wifi Not important	Computer, printers, Internet, wifi Don't know
Help using computers, printers and other devices	Help using computers, printers and other devices Very important	Help using computers, printers and other devices Important	Help using computers, printers and other devices Somewhat important	Help using computers, printers and other devices Not important	Help using computers, printers and other devices Don't know
Digital services (downloadable e- & audio books, magazines, movies, etc.)	Digital services (downloadable e- & audio books, magazines, movies, etc.) Very important	Digital services (downloadable e- & audio books, magazines, movies, etc.) Important	Digital services (downloadable e- & audio books, magazines, movies, etc.) Somewhat important	Digital services (downloadable e- & audio books, magazines, movies, etc.) Not important	Digital services (downloadable e- & audio books, magazines, movies, etc.) Don't know
Photocopier, scanner, fax	Photocopier, scanner, fax Very important	Photocopier, scanner, fax Important	Photocopier, scanner, fax Somewhat important	Photocopier, scanner, fax Not important	Photocopier, scanner, fax Don't know
Homebound service	Homebound service Very important	Homebound service Important	Homebound service Somewhat important	Homebound service Not important	Homebound service Don't know
Overall, how important is the library to you and your family?	Overall, how important is the library to you and your family? Very important	Overall, how important is the library to you and your family? Important	Overall, how important is the library to you and your family? Somewhat important	Overall, how important is the library to you and your family? Not important	Overall, how important is the library to you and your family? Don't know

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* 9. What do you or your family value most about the library?

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* 10. How could the library or its services be improved?

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* 11. How does the library benefit the community?

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* 12. Additional comments welcome

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* 13. Thank you for your time! We appreciate your feedback.

(Optional) Name

(Optional) Email Address

(Optional) Phone Number