Colliers.com User Experience Survey

Our goal is to offer an unrivaled user experience on colliers.com. As we continue to make improvements to our website, your feedback is important and greatly appreciated. Your participation in this quick survey is completely voluntary and your responses will be kept confidential.

Question Title

* 1. Which of the following best describes your role?

Investor

Landlord

Broker

Occupier or tenant

Colliers employee

Prefer not to answer

Other (please specify)

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* 2. Which sector best describes you?

Other (please specify)

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* 3. Please select the primary service are aware of that Colliers offers.

Consulting

Lease Administration

Real Estate Management Services

Engineering and Design

Project Management

Valuation and Advisory

Colliers Mortgage

Colliers Insurance

Tenant Representation

Colliers Securities

Brokerage / Property Sales

Landlord Representation

Occupier Services

Capital Markets

Integrated Service Delivery

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* 4. Please select the services you are aware of that Colliers offers. (select all that apply)

Capital Markets

Landlord Representation

Tenant Representation

Occupier Services

Lease Administration

Project Management

Real Estate Management Services

Valuation and Advisory

Colliers Securities

Colliers Mortgage

Colliers Insurance

Engineering and Design

Consulting

Integrated Service Delivery

Brokerage / Property Sales

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* 5. Thinking about the Colliers.com website, what would you expect to find under the "Services" section of the experience?

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* 6. Thinking about the Colliers.com website, what would you expect to find under the "Research" section of the experience?

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* 7. Thinking about the Colliers.com website, what would you expect to find under the "Experts" section of the experience?

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* 8. In your opinion, how important are the following website FUNCTIONALITIES to you? Please rate from Not Very Important (1) to Extremely Important (5)

	Not Very Important	Not Important	Neutral	Important	Extremely Important
Navigation that is easy to use	Navigation that is easy to use Not Very Important	Navigation that is easy to use Not Important	Navigation that is easy to use Neutral	Navigation that is easy to use Important	Navigation that is easy to use Extremely Important
A Live Chat tool	A Live Chat tool Not Very Important	A Live Chat tool Not Important	A Live Chat tool Neutral	A Live Chat tool Important	A Live Chat tool Extremely Important
Search	Search Not Very Important	Search Not Important	Search Neutral	Search Important	Search Extremely Important
Property listings and finders	Property listings and finders Not Very Important	Property listings and finders Not Important	Property listings and finders Neutral	Property listings and finders Important	Property listings and finders Extremely Important
A personalized experience for the user	A personalized experience for the user Not Very Important	A personalized experience for the user Not Important	A personalized experience for the user Neutral	A personalized experience for the user Important	A personalized experience for the user Extremely Important
Website is easy to use on mobile phone or tablet	Website is easy to use on mobile phone or tablet Not Very Important	Website is easy to use on mobile phone or tablet Not Important	Website is easy to use on mobile phone or tablet Neutral	Website is easy to use on mobile phone or tablet Important	Website is easy to use on mobile phone or tablet Extremely Important
Translation (if important, please comment on the language or languages you’d like to see)	Translation (if important, please comment on the language or languages you’d like to see) Not Very Important	Translation (if important, please comment on the language or languages you’d like to see) Not Important	Translation (if important, please comment on the language or languages you’d like to see) Neutral	Translation (if important, please comment on the language or languages you’d like to see) Important	Translation (if important, please comment on the language or languages you’d like to see) Extremely Important
Print or share a webpage	Print or share a webpage Not Very Important	Print or share a webpage Not Important	Print or share a webpage Neutral	Print or share a webpage Important	Print or share a webpage Extremely Important
Customer portal (with access to product portfolio details, contact information, product/service recommendations, for example)	Customer portal (with access to product portfolio details, contact information, product/service recommendations, for example) Not Very Important	Customer portal (with access to product portfolio details, contact information, product/service recommendations, for example) Not Important	Customer portal (with access to product portfolio details, contact information, product/service recommendations, for example) Neutral	Customer portal (with access to product portfolio details, contact information, product/service recommendations, for example) Important	Customer portal (with access to product portfolio details, contact information, product/service recommendations, for example) Extremely Important
Find an Expert (broker, advisor)	Find an Expert (broker, advisor) Not Very Important	Find an Expert (broker, advisor) Not Important	Find an Expert (broker, advisor) Neutral	Find an Expert (broker, advisor) Important	Find an Expert (broker, advisor) Extremely Important
Ability to search available products and services available in my region	Ability to search available products and services available in my region Not Very Important	Ability to search available products and services available in my region Not Important	Ability to search available products and services available in my region Neutral	Ability to search available products and services available in my region Important	Ability to search available products and services available in my region Extremely Important

Other (please specify)

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* 9. In your opinion, how important is the following website CONTENT to you? Please rate from Not Very Important (1) to Extremely Important (5)

	Not Very Important	Not Important	Neutral	Important	Extremely Important
Case Studies	Case Studies Not Very Important	Case Studies Not Important	Case Studies Neutral	Case Studies Important	Case Studies Extremely Important
Research, analysis, and other thought leadership pieces	Research, analysis, and other thought leadership pieces Not Very Important	Research, analysis, and other thought leadership pieces Not Important	Research, analysis, and other thought leadership pieces Neutral	Research, analysis, and other thought leadership pieces Important	Research, analysis, and other thought leadership pieces Extremely Important
Service Details	Service Details Not Very Important	Service Details Not Important	Service Details Neutral	Service Details Important	Service Details Extremely Important
Sector or Property Type Details	Sector or Property Type Details Not Very Important	Sector or Property Type Details Not Important	Sector or Property Type Details Neutral	Sector or Property Type Details Important	Sector or Property Type Details Extremely Important
News (Press releases & company news)	News (Press releases & company news) Not Very Important	News (Press releases & company news) Not Important	News (Press releases & company news) Neutral	News (Press releases & company news) Important	News (Press releases & company news) Extremely Important
Events Calendar	Events Calendar Not Very Important	Events Calendar Not Important	Events Calendar Neutral	Events Calendar Important	Events Calendar Extremely Important
Customer Testimonials	Customer Testimonials Not Very Important	Customer Testimonials Not Important	Customer Testimonials Neutral	Customer Testimonials Important	Customer Testimonials Extremely Important
Careers / Employment Information	Careers / Employment Information Not Very Important	Careers / Employment Information Not Important	Careers / Employment Information Neutral	Careers / Employment Information Important	Careers / Employment Information Extremely Important

Other (please specify)

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* 10. What type of content and features do you find most important on a website's HOMEPAGE? Please rate from Not Very Helpful (1) to Extremely Helpful(5)

	Not Very Important	Not Important	Neutral	Important	Extremely Important
Video	Video Not Very Important	Video Not Important	Video Neutral	Video Important	Video Extremely Important
Contact Us / Talk to an Advisor	Contact Us / Talk to an Advisor Not Very Important	Contact Us / Talk to an Advisor Not Important	Contact Us / Talk to an Advisor Neutral	Contact Us / Talk to an Advisor Important	Contact Us / Talk to an Advisor Extremely Important
Quick LInks	Quick LInks Not Very Important	Quick LInks Not Important	Quick LInks Neutral	Quick LInks Important	Quick LInks Extremely Important
Customer Testimonial	Customer Testimonial Not Very Important	Customer Testimonial Not Important	Customer Testimonial Neutral	Customer Testimonial Important	Customer Testimonial Extremely Important
Search	Search Not Very Important	Search Not Important	Search Neutral	Search Important	Search Extremely Important
Chat	Chat Not Very Important	Chat Not Important	Chat Neutral	Chat Important	Chat Extremely Important
Article Recommendations	Article Recommendations Not Very Important	Article Recommendations Not Important	Article Recommendations Neutral	Article Recommendations Important	Article Recommendations Extremely Important
Infographics	Infographics Not Very Important	Infographics Not Important	Infographics Neutral	Infographics Important	Infographics Extremely Important
About Us / About Colliers	About Us / About Colliers Not Very Important	About Us / About Colliers Not Important	About Us / About Colliers Neutral	About Us / About Colliers Important	About Us / About Colliers Extremely Important
Service / Product Highlights	Service / Product Highlights Not Very Important	Service / Product Highlights Not Important	Service / Product Highlights Neutral	Service / Product Highlights Important	Service / Product Highlights Extremely Important

Other (please specify)

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* 11. What is your preferred way to receive complex information? Please rank the following options from Least Preferred (1) to Most Preferred (6)

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* 12. What method of contact would you prefer to use when trying to contact a Colliers representative? Please rank the following options from Least Preferred (1) to Most Preferred (6)

Colliers.com User Experience Survey

Question Title

* 1. Which of the following best describes your role?

Question Title

* 2. Which sector best describes you?

Question Title

* 3. Please select the primary service are aware of that Colliers offers.

Question Title

* 4. Please select the services you are aware of that Colliers offers. (select all that apply)

Question Title

* 5. Thinking about the Colliers.com website, what would you expect to find under the "Services" section of the experience?

Question Title

* 6. Thinking about the Colliers.com website, what would you expect to find under the "Research" section of the experience?

Question Title

* 7. Thinking about the Colliers.com website, what would you expect to find under the "Experts" section of the experience?

Question Title

* 8. In your opinion, how important are the following website FUNCTIONALITIES to you? Please rate from Not Very Important (1) to Extremely Important (5)

Question Title

* 9. In your opinion, how important is the following website CONTENT to you? Please rate from Not Very Important (1) to Extremely Important (5)

Question Title

* 10. What type of content and features do you find most important on a website's HOMEPAGE? Please rate from Not Very Helpful (1) to Extremely Helpful(5)

Question Title

* 11. What is your preferred way to receive complex information? Please rank the following options from Least Preferred (1) to Most Preferred (6)

Question Title

* 12. What method of contact would you prefer to use when trying to contact a Colliers representative? Please rank the following options from Least Preferred (1) to Most Preferred (6)

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* 13. What is one thing Colliers' website could provide to improve your user experience?