• These questions are about your experiences when you visit Frome Medical Practice for your annual health check.

  • We want to know what we are doing well and what we could do better.

  • Your answers will help us improve visits to the practice for everyone.

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* 1. I am answering about:

If you are answering on behalf of someone you support, please answer about their experience.

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* 2. How do you feel when visiting the practice?

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* 3. What do you think the practice does well when you visit?

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* 4. What could the practice do better?

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* 5. Is there anything about arriving at the practice or speaking to reception that is difficult?

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* 6. Do reception staff help you with the support you need?

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* 7. Is there anything about the waiting area that is difficult? (for example, noise, lights, crowded spaces)

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* 8. Is there anything you would like to know before your health check?
(For example, what will happen or who you will see)

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* 9. Would any of these make visiting the practice easier? (please tick all that apply)

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* 10. Would you like to be contacted to help review any changes we make from this feedback?

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* 11. If yes, please write how we can contact you here:

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* 13. Phone number

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* 14. If you are a family member or carer, how do you feel we treated the person you support?

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* 15. Any other feedback or comments?

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