Hello, and thank you for taking the time to fill in this survey.  
Please try to answer all the questions as best you can.  We appreciate your assistance.  

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* 1. Which Champion Homes' design did you build?

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* 3. In which suburb / development are you located?  

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* 4. Why did you build your Champion Home?

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* 5. Have you built a home before?

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* 6. Where did you find the home you most recently built?

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* 7. How did you begin your most recent search for your home?

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* 8. Did you visit and of these other builders during your search for a home?

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* 9. Who was your 2nd choice if you did not choose Champion Homes?

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* 10. Why did you choose Champion Homes over the other builders on your short list? (Choose as many as you like):

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* 11. How likely is it that you would recommend Champion Homes to a friend or colleague?

Not at all likely
Extremely likely

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* 12. Overall, how satisfied or dissatisfied are you with Champion Homes?

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* 14. How likely are you to build a Champion Home next time?

Not at all likely Likely Extremely LIkely
i We adjusted the number you entered based on the slider’s scale.

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* 15. How long have you been a customer of Champion Homes?

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* 16. How responsive have we been to your questions or concerns?

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* 17. How would you rate the quality of our homes?

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* 18. How would you rate the value for money?

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* 19. What changes would Champion Homes have to make for you to give it an even higher rating?

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* 20. What does Champion Homes do really well?

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* 21. What changes would most improve our service?

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* 22. In your own words, what are the things that you like most about your home?

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* 23. How well do you rate our communication with you during the sales and building process? 

Not Good Good Excellent
i We adjusted the number you entered based on the slider’s scale.

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* 24. How well did our customer service representative answer your question or solve your problem?

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* 25. In what part of our process (if any) do you think we could improve our communication with you? (Choose as many that apply):

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* 26. What was it about our communication process (if anything) did you think was lacking / needed to be improved?  

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* 27. How easy was it to find what you were looking for on our website?

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* 28. How well do you feel that our company understands your needs?

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* 29. How important is price to you when choosing a home builder?

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* 30. Please help us understand why you selected the answer above:

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* 31. Is your project with Champion Homes currently being built, or has it been completed?

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* 32. Compared to our competitors, is our service quality better, worse, or about the same?

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* 33. When you’re considering a home builder, what are the top two things you generally consider? (Check two boxes.)

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* 34. Compared to our competitors, are our service's prices higher, lower, or about the same?

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* 35. How closely did Champion Homes follow your project timeline?

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* 36. How well, if at all, does the word “WELL-BUILT” describe your home?

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* 37. What is your favorite television reality show?

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* 38. What types of activities would you participate in if they were available in your neighborhood?

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* 39. What changes would most improve your neighborhood?

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* 40. What areas most interest you? (Please rank in order)

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* 41. Champion Homes is thinking of running some events / competitions for our home owners.  Which would you most like to attend?  

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* 42. Do you have any other ideas for small prizes or competitions that you'd like to enter?  

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* 43. What is your gender?

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* 44. What is your age?

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* 45. Which of the following categories best describes your employment status?

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* 46. What type of work do you do?

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* 47. Would you like us to contact you about anything in this survey?

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* 49. In order to enter the competition please leave your details.  

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* 50. Is there anything else you'd like to share, say or like the company management to know?  

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