Central Oregon Veterans Outreach Community Survey

COVO's Supported Services for Veteran Families (SSVF) & Homeless Outreach Program Survey

COVO's SSVF & Homeless Outreach Progams serve Deschutes, Crook & Jefferson counties. COVO serves as a community hub for supporting Veterans of all eras in getting services. The goal of the Supportive Services for Veteran Families (SSVF) Program is to promote housing stability among very low-income Veteran families who reside in or are transitioning to permanent housing. Our Outreach Program does camp outreach 4 days per week & operates a drop-in center, providing food, clothing, camping gear & other survival items. Through both programs we connect those experiencing homelessness, or at risk for homelessness, to services throughout the community.

Question Title

* 1. How have you interacted with the SSVF program and/or the Homeless Outreach program at COVO?

As a service provider

As a community partner

As a person seeking services

As a landlord/property manager

As a donor

Other

I interacted with COVO because:

Question Title

* 2. Overall how are aware are you of the scope of services COVO SSVF provides for Veterans?

Poor

Below Average

Average

Above Average

Excellent

N/A

Poor

Below Average

Average

Above Average

Excellent

N/A

Comments:

Question Title

* 3. Overall how are aware are you of the scope of services COVO provides for our homeless/unsheltered neighbors in Central Oregon?

Poor

Below Average

Average

Above Average

Excellent

N/A

Poor

Below Average

Average

Above Average

Excellent

N/A

Comments:

Question Title

* 4. Please rate the timeliness of a response from COVO staff.

Poor

Below Average

Average

Above average

Excellent

N/A

Poor

Below Average

Average

Above average

Excellent

N/A

Comments:

Question Title

* 5. Please rate our staff's knowledge of appropriate community resources for clients or providers.

Poor

Below Average

Average

Above Average

Excellent

N/A

Poor

Below Average

Average

Above Average

Excellent

N/A

Comments:

Question Title

* 6. Please rate your experience of our staff's willingness to collaborate with our community partners and service providers.

Poor

Below Average

Average

Above Average

Excellent

N/A

Poor

Below Average

Average

Above Average

Excellent

N/A

Comments:

Question Title

* 7. Please rate your experience of our staff's quality of service in meeting clients needs.

Poor

Below Average

Average

Above Average

Excellent

N/A

Poor

Below Average

Average

Above Average

Excellent

N/A

Comments:

Question Title

* 8. Please rate our follow-up with information sharing and referrals.

Poor

Below Average

Average

Above Average

Excellent

N/A

Poor

Below Average

Average

Above Average

Excellent

N/A

Comments

Question Title

* 9. Do you participate in any of the following?

Coordinated Entry Assessment

Central Oregon Veteran By Name List

Permanent Supportive Housing

Rapid Resolution

Case Conferencing

Homeless Leadership Coalition or its sub-committees

None of the above

Comment:

Question Title

* 10. Do you have any other comments, questions, or concerns, or, would you like more information about our program? Please leave your name and email address if you would like us to follow up with more information, or email us at covo@covo-us.org. Your partnership is greatly valued. Thank you for giving COVO your input.