Please keep in mind the information that you provide during this survey is CONFIDENTIAL. Please be aware that your opinion and responses are very important to help us make necessary improvements. 

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* 1. Goodwill was receptive to my organization's needs.

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* 2. Goodwill's employees would respond to my phone calls and emails regarding issues.

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* 3. The quality and flow of information between Goodwill and my business was good. 

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* 4. The staff at Goodwill was professional and competent. 

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* 5. I am likely to use Goodwill's services again for my company. 

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* 6. When thinking of hiring needs at my company, I think of Goodwill. 

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* 7. Goodwill is flexible in the way it conducts business. 

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* 8. I am pleased with the work of clients employed through Goodwill's services.

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* 9. Overall, I am satisfied with my organization's partnership with Goodwill.

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* 10. How likely are you to recommend Goodwill to a friend or colleague? 

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Please rate on a scale of 1 to 10, with 10 being the most likely to refer others.

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* 11. Please add any additional comments about your experience with Goodwill.

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