Business Partner Survey Please keep in mind the information that you provide during this survey is CONFIDENTIAL. Please be aware that your opinion and responses are very important to help us make necessary improvements. Question Title * 1. Goodwill was receptive to my organization's needs. Strongly Agree Agree Neutral Disagree Strongly Disagree N/A Strongly Agree Agree Neutral Disagree Strongly Disagree N/A Question Title * 2. Goodwill's employees would respond to my phone calls and emails regarding issues. Strongly Agree Agree Neutral Disagree Strongly Disagree N/A Strongly Agree Agree Neutral Disagree Strongly Disagree N/A Question Title * 3. The quality and flow of information between Goodwill and my business was good. Strongly Agree Agree Neutral Disagree Strongly Disagree N/A Strongly Agree Agree Neutral Disagree Strongly Disagree N/A Question Title * 4. The staff at Goodwill was professional and competent. Strongly Agree Agree Neutral Disagree Strongly Disagree N/A Strongly Agree Agree Neutral Disagree Strongly Disagree N/A Question Title * 5. I am likely to use Goodwill's services again for my company. Strongly Agree Agree Neutral Disagree Strongly Disagree N/A Strongly Agree Agree Neutral Disagree Strongly Disagree N/A Question Title * 6. When thinking of hiring needs at my company, I think of Goodwill. Strongly Agree Agree Neutral Strongly Disagree Disagree N/A Strongly Agree Agree Neutral Strongly Disagree Disagree N/A Question Title * 7. Goodwill is flexible in the way it conducts business. Strongly Agree Agree Neutral Disagree Strongly Disagree N/A Strongly Agree Agree Neutral Disagree Strongly Disagree N/A Question Title * 8. I am pleased with the work of clients employed through Goodwill's services. Strongly Agree Agree Neutral Disagree Strongly Disagree N/A Strongly Agree Agree Neutral Disagree Strongly Disagree N/A Question Title * 9. Overall, I am satisfied with my organization's partnership with Goodwill. Strongly Agree Agree Neutral Disagree Strongly Disagree N/A Strongly Agree Agree Neutral Disagree Strongly Disagree N/A Question Title * 10. How likely are you to recommend Goodwill to a friend or colleague? 1 2 3 4 5 6 7 8 9 10 Please rate on a scale of 1 to 10, with 10 being the most likely to refer others. Please rate on a scale of 1 to 10, with 10 being the most likely to refer others. 1 Please rate on a scale of 1 to 10, with 10 being the most likely to refer others. 2 Please rate on a scale of 1 to 10, with 10 being the most likely to refer others. 3 Please rate on a scale of 1 to 10, with 10 being the most likely to refer others. 4 Please rate on a scale of 1 to 10, with 10 being the most likely to refer others. 5 Please rate on a scale of 1 to 10, with 10 being the most likely to refer others. 6 Please rate on a scale of 1 to 10, with 10 being the most likely to refer others. 7 Please rate on a scale of 1 to 10, with 10 being the most likely to refer others. 8 Please rate on a scale of 1 to 10, with 10 being the most likely to refer others. 9 Please rate on a scale of 1 to 10, with 10 being the most likely to refer others. 10 Question Title * 11. Please add any additional comments about your experience with Goodwill. Done