VIsitors By Water Survey

TELL US HOW WE DID !

Thank you for visiting Port Credit Yacht Club. Your feedback is important to us and we will use the information provided to improve guests' experiences. We hope you visit us again soon!

Thank you,

PCYC Team

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* 1. Date of Visit

Date / Time

Date

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* 2. Home Club

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* 3. Boat Name

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* 4. On a scale of 1 to 5, with 1 being poor and 5 being outstanding, how do you rate the following Port Credit Yacht Club services, facilities and amenities?

	1 - Poor	2	3	4	5 - Outstanding	N/A
Online visitor registration process	Online visitor registration process 1 - Poor	Online visitor registration process 2	Online visitor registration process 3	Online visitor registration process 4	Online visitor registration process 5 - Outstanding	Online visitor registration process N/A
Dock Office - welcoming reception	Dock Office - welcoming reception 1 - Poor	Dock Office - welcoming reception 2	Dock Office - welcoming reception 3	Dock Office - welcoming reception 4	Dock Office - welcoming reception 5 - Outstanding	Dock Office - welcoming reception N/A
Dock Office - providing information about services, facilities and amenities	Dock Office - providing information about services, facilities and amenities 1 - Poor	Dock Office - providing information about services, facilities and amenities 2	Dock Office - providing information about services, facilities and amenities 3	Dock Office - providing information about services, facilities and amenities 4	Dock Office - providing information about services, facilities and amenities 5 - Outstanding	Dock Office - providing information about services, facilities and amenities N/A
Overall cleanliness of facilities	Overall cleanliness of facilities 1 - Poor	Overall cleanliness of facilities 2	Overall cleanliness of facilities 3	Overall cleanliness of facilities 4	Overall cleanliness of facilities 5 - Outstanding	Overall cleanliness of facilities N/A
Your food and beverage experience	Your food and beverage experience 1 - Poor	Your food and beverage experience 2	Your food and beverage experience 3	Your food and beverage experience 4	Your food and beverage experience 5 - Outstanding	Your food and beverage experience N/A
Overall experience	Overall experience 1 - Poor	Overall experience 2	Overall experience 3	Overall experience 4	Overall experience 5 - Outstanding	Overall experience N/A

Other (please specify)

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* 5. What facilities, services, amenities were most important to you during your stay?

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* 6. Are there activities, services, facilities or amenities that if available, would have made your visit even more enjoyable?

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* 7. Please share any other comments you have about PCYC

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* 8. Please provide us with your email address if you would like updates from PCYC (e.g., COVID-19 restrictions and accepting visitors by water, updates about our facilities/services/amenities, etc.).

Email Address