Client Survey: Intake/Assessment Question Title * 1. Overall, how would you rate the process of scheduling your appointment? Please explain Question Title * 2. How was your experience with customer service? What did you think about the process of the appointment (scheduling appointment, reminders, session timeliness, etc) Poor Below Average Average Good Excellent Poor Below Average Average Good Excellent Please explain Question Title * 3. How easy was it to find our location, or if you had a telehealth appointment, how easy was it to set up and complete your remote appointment? Poor Below Average Average Good Excellent Poor Below Average Average Good Excellent Please explain Question Title * 4. What did you think of our location and space/offices, or if you had a telehealth appointment, how was your overall experience completing your appointment remotely? Poor Below Average Average Good Excellent Poor Below Average Average Good Excellent Please explain Question Title * 5. How friendly was our staff? Very unfriendly Not friendly Average Friendly Very friendly Very unfriendly Not friendly Average Friendly Very friendly Please explain Question Title * 6. Did you feel that your privacy was protected? Yes No Please explain Question Title * 7. Did you feel our staff was caring and responsive to your needs? Yes No Please explain Question Title * 8. What is your overall rating of the services you received? Poor Below Average Average Good Excellent Poor Below Average Average Good Excellent Please explain Question Title * 9. Would you recommend Life Recovery Center to others? Yes No Please explain Done
