Instructions

Welcome to the Commander, Navy Installations Command Fleet and Family Support Program's 2018 Spouse Engagement Assessment.  Thank you for sharing your experience, insights and ideas with us. Click the check boxes to select those responses that best describe your knowledge and experiences. Enter explanations and additional information into the text boxes as needed.
 
This survey should take 10 minutes or less to complete. We appreciate you taking the time to provide feedback which will help us continue to support Navy families with relevant and easy to access services.

* 1. Of which of the Navy Fleet and Family Support Program (FFSP) services and programs listed below are you aware? (Check all that apply.)

* 2. Which of the Fleet and Family Support Programs have you or a family member used? (Check all that apply.)

* 3. During the time you have been a Navy spouse, how often have you sought information, referral services, personal or family support services, either for yourself or other family members?

* 4. Where do you/did you find the information, referral services, personal or family support services, either for yourself or other family members? (Check all that apply.)

* 5. If you have used any Fleet and Family Support Programs, by what means did you access their services and programs? (Check all that apply.)

* 6. If you have used any of the Fleet and Family Support Programs, please rate your overall satisfaction with well how it met your needs.

* 7. If you are aware of Fleet and Family Support Programs and have not used them, why not? (Check all that apply.)

* 8. If you selected "Civilian resources better meet my needs" from the list in Question 7, please indicate how those resources work better for you. (Scroll to the next question if not entering text.)

* 9. Which of the following do you think would make FFSP programs and services more accessible to Navy families?

  Disagree Agree Strongly Agree No opinion
Expanded hours of operation at the FFSC
An FFSP mobile app
Mobile apps for individual FFSP programs
Live text chat capability
Live video chat capability
Online webinars (workshops/groups)
Video conferencing/coaching
Face-to-face presentations
A YouTube channel

* 10. Which additional programs or service areas do you think should be included in the FFSP? (Scroll to next question if not entering text.)

* 11. Please share any additional ideas  or suggestions as to how we can make FFSP services more accessible and applicable to meet you and your family's needs. (Scroll to the NEXT button if not entering text.)

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