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* 1. How likely is it that you would recommend iCreative to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 2. How long have you been a client of iCreative?

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* 3. Overall, how satisfied or dissatisfied are you with iCreative?

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* 4. How would you rate the service and effectiveness of the technician that came onsite, or that you worked with at iCreative?

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* 5. How would you describe the knowledge level of the technician that came Onsite?

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* 6. How well did the technician give you options or solutions that you were comfortable with?

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* 7. How responsive were we to the issue(s) that you called us about?

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* 8. Is there anything that we forgot to do when we worked with you?

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* 9. Which of the following words would you use to describe our services? Select all that apply.

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* 10. How likely are you to use our services again?

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* 11. Do you have any other comments, questions, or concerns?

T