1. Survey Questions

Please answer the following questions about document delivery operations for your distance learning community. The purpose of this survey is to investigate trends in document delivery. If you do not have access to all the statistics we are asking for please just fill in the information you do have. We appreciate your participation in this survey.

* 1. Please select the description that best fits your institution.

* 2. Approximately how many students are enrolled in your distance education programs currently, and how many were enrolled in the 2003/2004 academic year?

* 3. Approximately how many electronic journal subscriptions does your library have currently, and how many subscriptions did you have in 2003/2004?

* 4. Approximately how many e-book titles does your library have currently, and how many did you have in 2003/2004?

* 5. Please select the three departments with the highest enrollments in your distance education programs.

* 6. Which of the following do you offer to your distance education community as part of your information literacy program. (Please select all options that apply).

* 7. Which marketing activities are you using or have you used to make your distance education community aware of library resources offered to them? (Please select all options that apply).

* 8. Please provide statistics for the number of book and article requests you have filled for your distance learning community through document delivery for the following years:

* 9. Do you offer electronic document delivery of journal articles and/or book chapters?

* 10. Do you have an automated system in place that transfers citation information from a database into a request form for document delivery? (i.e. SFX or similar product)

* 11. What is your approximate turnaround time for delivery of articles and books for distance learning students?

* 12. Comments? Please comment on any relevant issues regarding the document delivery and / or interlibrary loan services you provide to your distance education students and faculty.

* 13. (Optional) If you would be willing to be contacted for follow-up to this survey, please leave your name and e-mail address.