Introduction

The City of Cranbrook is considering changing the frequency of our utility billing and we would appreciate your input. 

We currently bill every two months (six times per year), and would like to reduce that frequency for cost savings.  It is anticipated that we would still offer an early payment discount of 5% (when you prepay for the entire year) and that the penalty would remain at 2% for unpaid utilities as of the due date.

* 1. Please indicate your preference for the utility billing cycle by checking the appropriate box:

* 2. Would you be interested in receiving your utility bill via email?

If you have any questions regarding this survey, please contact the City of Cranbrook Finance Department at 250-489-0233.  Thank you for completing this survey.

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