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General RV Purchase Survey
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1.
Did you purchase your RV directly from General RV?
(Required.)
Yes
No
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2.
Please provide the General RV dealer location where you purchased your RV (city/state), your name and email if you are willing to provide for future information on the results of this survey, and your general location (city/state):
(Required.)
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3.
Was the RV you purchased new or used?
(Required.)
New
Used
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4.
Did you have any issues with your RV immediately after purchasing?
(Required.)
Yes, but only minor problems that were easily addressed
Yes, there were major issues that were costly and time consuming to fix
Yes, there were major issues that could not be fixed
No, there were no issues with the RV
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5.
Please describe the problems you encountered:
(Required.)
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6.
Did you inform General RV of the problems you encountered?
(Required.)
Yes
No
Not applicable, I didn’t have any issues
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7.
Was General RV willing to address / fix the problems you encountered?
(Required.)
Yes
No
Not applicable, I didn’t have any problems
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8.
Please describe what happened and the outcome if you approached General RV about fixing the problems with your camper:
(Required.)
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9.
Were you informed of the 400 point pre-sale inspection of your RV?
(Required.)
Yes
No, what inspection?
Unsure
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10.
Were you provided a copy of the inspection report on your RV?
(Required.)
Yes
No, but I’m willing to request a copy of the report
No, and I will not contact them to request a copy