Customer Feedback Survey - Rebounderz Jacksonville

Customer Experience Form

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* 1. What is your age?

11 to 17

18 to 24

25 to 34

35 to 44

45 to 54

55 to 64

65 to 74

75 or older

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* 2. What is your gender?

Female

Male

I prefer not to specify

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* 3. How would you rate your overall experience at Rebounderz of Jacksonville?

Poor

Not Satisfied

Acceptable

Above Average

Exceptional

Poor

Not Satisfied

Acceptable

Above Average

Exceptional

What about your experience stood out?

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* 4. How did you hear about us?

I attended a birthday at Rebounderz

I attended a corporate event

Internet Search

Coupon service

Friend

Social media

Other (please specify)

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* 5. What is the likelihood that you'll return to Rebounderz of Jacksonville in the future?

Never coming back

Not likely

Likely

Absolutely!

Never coming back

Not likely

Likely

Absolutely!

May we ask why?

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* 6. How would you rate the overall cleanliness of the facility you visited?

Filthy

Unsatisfactory

Acceptable

Spotless

Filthy

Unsatisfactory

Acceptable

Spotless

Please specify your thoughts on the facility's cleanliness.

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* 7. How would you rate the staff working at the facility you visited?

Rude and Unhelpful

Inattentive and Unhelpful

Helpful and Knowledgeable

Models of Behavior

Rude and Unhelpful

Inattentive and Unhelpful

Helpful and Knowledgeable

Models of Behavior

If you'd like, please give us some specific information about your experience with Rebounderz staff.

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* 1. What is your age?

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* 2. What is your gender?

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* 3. How would you rate your overall experience at Rebounderz of Jacksonville?

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* 4. How did you hear about us?

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* 5. What is the likelihood that you'll return to Rebounderz of Jacksonville in the future?

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* 6. How would you rate the overall cleanliness of the facility you visited?

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* 7. How would you rate the staff working at the facility you visited?

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* 8. Please describe your experience at Rebounderz of Jacksonville.