Introduction

Thank you for joining GrowthPlay’s Customer Success Study!

This study strives to understand how technology firms are designing and implementing Customer Success roles. Your survey answers will help us build a picture of what differentiates success for those in success vs service vs sales roles. 

Your responses to this survey are confidential. All survey data is aggregated and is not associated with a company or individual. If you are interrupted while taking this survey, you will be able to continue where you left off. The study should take approximately 10-15 minutes to complete.  Please note that the terms "client success" and "customer success" will be used interchangeably throughout the survey.

As our thanks for completing the study today, you will be able to immediately download GrowthPlay’s newest ebook, Strengths, Styles, and Skills: A Triple Fit Approach to Sales Talent.  In addition, you will also be among the first to receive the results of this study when they become available.

Please contact info@growthplay.com with any questions.

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