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* 1. Are you male or female?

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* 2. Which of the following age bands do you fit into? (Tick one box)

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* 3. Are your day to day activities limited because of health problems or disability which has lasted or expected to last, at least 12 months?

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* 4. What is your postcode?

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* 5. What social media channels do you use? (Tick all that apply)

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* 6. Thinking of the last 6 months, typically how often have you used Greenvale Leisure Centre? (Tick one box only)

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* 7. If you have not used Greenvale Leisure Centre in the last 6 months, or have used it less than once per month, why is this? Please provide detail on the specific nature of the issue and/or recommendations you may have in relation to the Centre alongside each box that you tick.

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* 8. Which of the following facilities would you typically use at the Leisure Centre? (Tick what one is applicable)

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* 9. Are there any facilities, classes or courses which are currently not available at Greenvale Leisure Centre which you would like to see available in the future? Please list below and rank in order of importance, where 1 is most important.

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* 10. Think about the Leisure Centre, on a scale of 1 to 10 (where 1 is very dissatisfied and 10 is very satisfied), how satisfied are you with…?

  1. Very Dissatisfied 2. 3. 4. 5. Indifferent/neither dissatisfied or satisfied 6. 7. 8 9. 10.Very satisfied
Range of the facilities that are available
Quality of facilities provided
Range of equipment available to facilitate sport and leisure activities 
Car parking and ease of access to the centre from the car parking area
Changing and toilet facilities
Disabled access and facilities
Location of the leisure centre
Appearance of the leisure centre
Cleanliness of the leisure centre
Customer Service

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* 11. If you ticked 1 to 4 for any of the above categories, please explain why you are dissatisfied with these aspects of Greenvale Leisure Centre.

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* 12. On a scale of 1 to 10, how satisfied are you with the overall user experience at Greenvale Leisure Centre?

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* 13. How likely is it that you would recommend Greenvale Leisure Centre to a friend or colleague?

NOT AT ALL LIKELY
EXTREMELY LIKELY

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* 14. How important is it for you:

  Very Important Important Not important
To be able to access the information about the centre via a website?
To be able to book classes/ lessons online?
To be able to engage with the centre via social media?

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* 15. How would you prefer to receive information about Greenvale Leisure Centre? (Tick what would apply)

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* 16. If you could change on thing about Greenvale Leisure Centre what would it be?

0 of 16 answered
 

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