Senior Mobility in Greenbelt

The City of Greenbelt is conducting a Senior Mobility and Accessibility Needs and Barriers Study to improve mobility options for Greenbelt residents. The ultimate goal of this study is to help seniors and residents with disabilities live longer in their homes by removing barriers to mobility and improving transportation options.

Please take a few moments to complete this survey and share your experience as a senior or a person with a disability living and traveling in Greenbelt.

(If you are filling this survey out on behalf of someone else, please answer the questions from that person's perspective. For example, in question one, check the age of the person you are representing.)

Contact Christal Batey at GAIL with questions about this survey, 240-542-2012 or email cbatey@greenbeltmd.gov.

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* 1. Please share your age range with us.

59 years or younger

60 to 69 years old

70 to 79 years old

80 to 89 years old

90 years or older

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* 2. Do you have a disability that affects your mobility?

Yes

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* 3. If you answered Yes to question number 2, do you use a wheelchair?

Yes

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* 4. During the past month, were you unable to get to any destinations because you could not find transportation?

Yes

If yes, please share the destination you were unable to reach, including its purpose and location. (For example, grocery shopping at Safeway in Greenway Center on Greenbelt Rd., or my medical appointment at Doctors Community Hospital on 8118 Good Luck Road.)

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* 5. Do your current transportation options allow you to travel outside of Greenbelt when you need to?

Yes

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* 6. How often do you use the following types of transportation?

	Almost daily	several times a week	Occasionally, once or twice a month	Never	I would be interested in trying this
I drive myself	I drive myself Almost daily	I drive myself several times a week	I drive myself Occasionally, once or twice a month	I drive myself Never	I drive myself I would be interested in trying this
I ride with a friend or relative	I ride with a friend or relative Almost daily	I ride with a friend or relative several times a week	I ride with a friend or relative Occasionally, once or twice a month	I ride with a friend or relative Never	I ride with a friend or relative I would be interested in trying this
I walk (as transportation, not for exercise)	I walk (as transportation, not for exercise) Almost daily	I walk (as transportation, not for exercise) several times a week	I walk (as transportation, not for exercise) Occasionally, once or twice a month	I walk (as transportation, not for exercise) Never	I walk (as transportation, not for exercise) I would be interested in trying this
I ride with a GIVES volunteer	I ride with a GIVES volunteer Almost daily	I ride with a GIVES volunteer several times a week	I ride with a GIVES volunteer Occasionally, once or twice a month	I ride with a GIVES volunteer Never	I ride with a GIVES volunteer I would be interested in trying this
I ride TheBus	I ride TheBus Almost daily	I ride TheBus several times a week	I ride TheBus Occasionally, once or twice a month	I ride TheBus Never	I ride TheBus I would be interested in trying this
I use the Greenbelt Connection Bus Service	I use the Greenbelt Connection Bus Service Almost daily	I use the Greenbelt Connection Bus Service several times a week	I use the Greenbelt Connection Bus Service Occasionally, once or twice a month	I use the Greenbelt Connection Bus Service Never	I use the Greenbelt Connection Bus Service I would be interested in trying this
I take the Greenbelt Recreation Department shopping trip	I take the Greenbelt Recreation Department shopping trip Almost daily	I take the Greenbelt Recreation Department shopping trip several times a week	I take the Greenbelt Recreation Department shopping trip Occasionally, once or twice a month	I take the Greenbelt Recreation Department shopping trip Never	I take the Greenbelt Recreation Department shopping trip I would be interested in trying this
I ride the University of Maryland Shuttle	I ride the University of Maryland Shuttle Almost daily	I ride the University of Maryland Shuttle several times a week	I ride the University of Maryland Shuttle Occasionally, once or twice a month	I ride the University of Maryland Shuttle Never	I ride the University of Maryland Shuttle I would be interested in trying this
I ride the Prince George's County Call-A-Bus	I ride the Prince George's County Call-A-Bus Almost daily	I ride the Prince George's County Call-A-Bus several times a week	I ride the Prince George's County Call-A-Bus Occasionally, once or twice a month	I ride the Prince George's County Call-A-Bus Never	I ride the Prince George's County Call-A-Bus I would be interested in trying this
I use Prince George's County Call-A-Cab	I use Prince George's County Call-A-Cab Almost daily	I use Prince George's County Call-A-Cab several times a week	I use Prince George's County Call-A-Cab Occasionally, once or twice a month	I use Prince George's County Call-A-Cab Never	I use Prince George's County Call-A-Cab I would be interested in trying this
I use a taxi	I use a taxi Almost daily	I use a taxi several times a week	I use a taxi Occasionally, once or twice a month	I use a taxi Never	I use a taxi I would be interested in trying this
I hire a driver or personal assistant	I hire a driver or personal assistant Almost daily	I hire a driver or personal assistant several times a week	I hire a driver or personal assistant Occasionally, once or twice a month	I hire a driver or personal assistant Never	I hire a driver or personal assistant I would be interested in trying this
I use Uber of Lyft	I use Uber of Lyft Almost daily	I use Uber of Lyft several times a week	I use Uber of Lyft Occasionally, once or twice a month	I use Uber of Lyft Never	I use Uber of Lyft I would be interested in trying this
I use a Zip car or other shared vehicle	I use a Zip car or other shared vehicle Almost daily	I use a Zip car or other shared vehicle several times a week	I use a Zip car or other shared vehicle Occasionally, once or twice a month	I use a Zip car or other shared vehicle Never	I use a Zip car or other shared vehicle I would be interested in trying this
I use a formal carpool program	I use a formal carpool program Almost daily	I use a formal carpool program several times a week	I use a formal carpool program Occasionally, once or twice a month	I use a formal carpool program Never	I use a formal carpool program I would be interested in trying this
I ride a bike (for transportation)	I ride a bike (for transportation) Almost daily	I ride a bike (for transportation) several times a week	I ride a bike (for transportation) Occasionally, once or twice a month	I ride a bike (for transportation) Never	I ride a bike (for transportation) I would be interested in trying this
I ride Metro bus and/or rail	I ride Metro bus and/or rail Almost daily	I ride Metro bus and/or rail several times a week	I ride Metro bus and/or rail Occasionally, once or twice a month	I ride Metro bus and/or rail Never	I ride Metro bus and/or rail I would be interested in trying this
I ride MetroAccess (WMATA paratransit service)	I ride MetroAccess (WMATA paratransit service) Almost daily	I ride MetroAccess (WMATA paratransit service) several times a week	I ride MetroAccess (WMATA paratransit service) Occasionally, once or twice a month	I ride MetroAccess (WMATA paratransit service) Never	I ride MetroAccess (WMATA paratransit service) I would be interested in trying this

Other (please specify)

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* 7. Please rate the following statements about bus and/or rail services in and around Greenbelt. (This includes, TheBus, Greenbelt Connection Bus Service, WMATA bus and rail, MetroAccess, and Call-A-Bus.)

	Strongly agree	Agree	Disagree	Strongly disagree
Bus and/or rail transportation is provided where I live and want to go	Bus and/or rail transportation is provided where I live and want to go Strongly agree	Bus and/or rail transportation is provided where I live and want to go Agree	Bus and/or rail transportation is provided where I live and want to go Disagree	Bus and/or rail transportation is provided where I live and want to go Strongly disagree
Bus and/or rail transportation operates during the times I need	Bus and/or rail transportation operates during the times I need Strongly agree	Bus and/or rail transportation operates during the times I need Agree	Bus and/or rail transportation operates during the times I need Disagree	Bus and/or rail transportation operates during the times I need Strongly disagree
Information about bus and/or rail transportation - fares, schedules and routes is easy to find and understand	Information about bus and/or rail transportation - fares, schedules and routes is easy to find and understand Strongly agree	Information about bus and/or rail transportation - fares, schedules and routes is easy to find and understand Agree	Information about bus and/or rail transportation - fares, schedules and routes is easy to find and understand Disagree	Information about bus and/or rail transportation - fares, schedules and routes is easy to find and understand Strongly disagree
The travel time to my destination is reasonable when riding bus and/or rail	The travel time to my destination is reasonable when riding bus and/or rail Strongly agree	The travel time to my destination is reasonable when riding bus and/or rail Agree	The travel time to my destination is reasonable when riding bus and/or rail Disagree	The travel time to my destination is reasonable when riding bus and/or rail Strongly disagree
The bus and/or rail service is reliable	The bus and/or rail service is reliable Strongly agree	The bus and/or rail service is reliable Agree	The bus and/or rail service is reliable Disagree	The bus and/or rail service is reliable Strongly disagree
The bus and/or rail fares are affordable	The bus and/or rail fares are affordable Strongly agree	The bus and/or rail fares are affordable Agree	The bus and/or rail fares are affordable Disagree	The bus and/or rail fares are affordable Strongly disagree
I can easily purchase a senior bus/rail pass	I can easily purchase a senior bus/rail pass Strongly agree	I can easily purchase a senior bus/rail pass Agree	I can easily purchase a senior bus/rail pass Disagree	I can easily purchase a senior bus/rail pass Strongly disagree

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* 8. Please rate the following statements about the accessibility of bus and/or rail services. (This includes, TheBus, Greenbelt Connection Bus Service, WMATA bus and rail, MetroAccess, and Call-A-Bus.)

	Strongly agree	Agree	Disagree	Strongly disagree
I have health reasons that prevent my use of bus and/or rail transportation	I have health reasons that prevent my use of bus and/or rail transportation Strongly agree	I have health reasons that prevent my use of bus and/or rail transportation Agree	I have health reasons that prevent my use of bus and/or rail transportation Disagree	I have health reasons that prevent my use of bus and/or rail transportation Strongly disagree
I find the bus/rail system easy to navigate	I find the bus/rail system easy to navigate Strongly agree	I find the bus/rail system easy to navigate Agree	I find the bus/rail system easy to navigate Disagree	I find the bus/rail system easy to navigate Strongly disagree
My difficulty in lifting or carrying packages prevents me from using bus and/or rail transportation	My difficulty in lifting or carrying packages prevents me from using bus and/or rail transportation Strongly agree	My difficulty in lifting or carrying packages prevents me from using bus and/or rail transportation Agree	My difficulty in lifting or carrying packages prevents me from using bus and/or rail transportation Disagree	My difficulty in lifting or carrying packages prevents me from using bus and/or rail transportation Strongly disagree
Buses/trains have the accessibility features I need such as location annunciations, visual displays, and/or a wheelchair ramp or lift	Buses/trains have the accessibility features I need such as location annunciations, visual displays, and/or a wheelchair ramp or lift Strongly agree	Buses/trains have the accessibility features I need such as location annunciations, visual displays, and/or a wheelchair ramp or lift Agree	Buses/trains have the accessibility features I need such as location annunciations, visual displays, and/or a wheelchair ramp or lift Disagree	Buses/trains have the accessibility features I need such as location annunciations, visual displays, and/or a wheelchair ramp or lift Strongly disagree
I can easily board the bus or train	I can easily board the bus or train Strongly agree	I can easily board the bus or train Agree	I can easily board the bus or train Disagree	I can easily board the bus or train Strongly disagree
I am able to get a seat on the bus or train	I am able to get a seat on the bus or train Strongly agree	I am able to get a seat on the bus or train Agree	I am able to get a seat on the bus or train Disagree	I am able to get a seat on the bus or train Strongly disagree
I feel safe while riding the bus and/or train	I feel safe while riding the bus and/or train Strongly agree	I feel safe while riding the bus and/or train Agree	I feel safe while riding the bus and/or train Disagree	I feel safe while riding the bus and/or train Strongly disagree

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* 9. Please rate the following statements about challenges that may impact your use of taxi services, including Call-A-Cab.

	Strongly agree	Agree	Disagree	Strongly disagree
I know the driver and feel safe using a taxi	I know the driver and feel safe using a taxi Strongly agree	I know the driver and feel safe using a taxi Agree	I know the driver and feel safe using a taxi Disagree	I know the driver and feel safe using a taxi Strongly disagree
Using a taxi for many of my trips is affordable	Using a taxi for many of my trips is affordable Strongly agree	Using a taxi for many of my trips is affordable Agree	Using a taxi for many of my trips is affordable Disagree	Using a taxi for many of my trips is affordable Strongly disagree
I am able to easily walk to and/or enter and exit the taxi	I am able to easily walk to and/or enter and exit the taxi Strongly agree	I am able to easily walk to and/or enter and exit the taxi Agree	I am able to easily walk to and/or enter and exit the taxi Disagree	I am able to easily walk to and/or enter and exit the taxi Strongly disagree
I use a mobility device and can easily find accessible taxis to accommodate my wheelchair.	I use a mobility device and can easily find accessible taxis to accommodate my wheelchair. Strongly agree	I use a mobility device and can easily find accessible taxis to accommodate my wheelchair. Agree	I use a mobility device and can easily find accessible taxis to accommodate my wheelchair. Disagree	I use a mobility device and can easily find accessible taxis to accommodate my wheelchair. Strongly disagree

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* 10. Please rate how each of the following statements about pathways in general impacts your ability to travel in Greenbelt.

	Strongly agree	Agree	Disagree	Strongly disagree
There are sidewalks or pathways that allow me to walk to my destination and/or a transit stop	There are sidewalks or pathways that allow me to walk to my destination and/or a transit stop Strongly agree	There are sidewalks or pathways that allow me to walk to my destination and/or a transit stop Agree	There are sidewalks or pathways that allow me to walk to my destination and/or a transit stop Disagree	There are sidewalks or pathways that allow me to walk to my destination and/or a transit stop Strongly disagree
The sidewalks are safe and easy to navigate	The sidewalks are safe and easy to navigate Strongly agree	The sidewalks are safe and easy to navigate Agree	The sidewalks are safe and easy to navigate Disagree	The sidewalks are safe and easy to navigate Strongly disagree
The street crossings are safe and convenient	The street crossings are safe and convenient Strongly agree	The street crossings are safe and convenient Agree	The street crossings are safe and convenient Disagree	The street crossings are safe and convenient Strongly disagree
There are ramps and curb cuts that allow me to use the sidewalks	There are ramps and curb cuts that allow me to use the sidewalks Strongly agree	There are ramps and curb cuts that allow me to use the sidewalks Agree	There are ramps and curb cuts that allow me to use the sidewalks Disagree	There are ramps and curb cuts that allow me to use the sidewalks Strongly disagree
The pathways are well lit and I feel safe using them at night	The pathways are well lit and I feel safe using them at night Strongly agree	The pathways are well lit and I feel safe using them at night Agree	The pathways are well lit and I feel safe using them at night Disagree	The pathways are well lit and I feel safe using them at night Strongly disagree
The distance from the bus stop is close enough for me to walk	The distance from the bus stop is close enough for me to walk Strongly agree	The distance from the bus stop is close enough for me to walk Agree	The distance from the bus stop is close enough for me to walk Disagree	The distance from the bus stop is close enough for me to walk Strongly disagree
I am able to climb the stairs on my property to get to transportation	I am able to climb the stairs on my property to get to transportation Strongly agree	I am able to climb the stairs on my property to get to transportation Agree	I am able to climb the stairs on my property to get to transportation Disagree	I am able to climb the stairs on my property to get to transportation Strongly disagree
I am able to climb the stairs on public property to get to transportation	I am able to climb the stairs on public property to get to transportation Strongly agree	I am able to climb the stairs on public property to get to transportation Agree	I am able to climb the stairs on public property to get to transportation Disagree	I am able to climb the stairs on public property to get to transportation Strongly disagree

Is there a specific sidewalk or street crossing that you think needs to be improved? Please explain where the issue is and the nature of the issue.

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* 11. During the day, how often are you able to find transportation to the following activities?

	Always	Sometimes	Rarely	Never	N/A
Shopping (other than grocery)	Shopping (other than grocery) Always	Shopping (other than grocery) Sometimes	Shopping (other than grocery) Rarely	Shopping (other than grocery) Never	Shopping (other than grocery) N/A
Grocery store	Grocery store Always	Grocery store Sometimes	Grocery store Rarely	Grocery store Never	Grocery store N/A
Educational activities like classes	Educational activities like classes Always	Educational activities like classes Sometimes	Educational activities like classes Rarely	Educational activities like classes Never	Educational activities like classes N/A
Religious services	Religious services Always	Religious services Sometimes	Religious services Rarely	Religious services Never	Religious services N/A
Medical appointments	Medical appointments Always	Medical appointments Sometimes	Medical appointments Rarely	Medical appointments Never	Medical appointments N/A
Picking up prescriptions or pharmacy trips	Picking up prescriptions or pharmacy trips Always	Picking up prescriptions or pharmacy trips Sometimes	Picking up prescriptions or pharmacy trips Rarely	Picking up prescriptions or pharmacy trips Never	Picking up prescriptions or pharmacy trips N/A
Visiting family and friends or other social engagements	Visiting family and friends or other social engagements Always	Visiting family and friends or other social engagements Sometimes	Visiting family and friends or other social engagements Rarely	Visiting family and friends or other social engagements Never	Visiting family and friends or other social engagements N/A
Community or recreational activities	Community or recreational activities Always	Community or recreational activities Sometimes	Community or recreational activities Rarely	Community or recreational activities Never	Community or recreational activities N/A
Work or job training	Work or job training Always	Work or job training Sometimes	Work or job training Rarely	Work or job training Never	Work or job training N/A
Volunteering	Volunteering Always	Volunteering Sometimes	Volunteering Rarely	Volunteering Never	Volunteering N/A

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* 12. In the evenings, how often are you able to find transportation to the following activities?

	Always	Sometimes	Rarely	Never	N/A
Shopping (other than grocery)	Shopping (other than grocery) Always	Shopping (other than grocery) Sometimes	Shopping (other than grocery) Rarely	Shopping (other than grocery) Never	Shopping (other than grocery) N/A
Grocery store	Grocery store Always	Grocery store Sometimes	Grocery store Rarely	Grocery store Never	Grocery store N/A
Educational activities like classes	Educational activities like classes Always	Educational activities like classes Sometimes	Educational activities like classes Rarely	Educational activities like classes Never	Educational activities like classes N/A
Religious services	Religious services Always	Religious services Sometimes	Religious services Rarely	Religious services Never	Religious services N/A
Medical appointments	Medical appointments Always	Medical appointments Sometimes	Medical appointments Rarely	Medical appointments Never	Medical appointments N/A
Picking up prescriptions or pharmacy trips	Picking up prescriptions or pharmacy trips Always	Picking up prescriptions or pharmacy trips Sometimes	Picking up prescriptions or pharmacy trips Rarely	Picking up prescriptions or pharmacy trips Never	Picking up prescriptions or pharmacy trips N/A
Visiting family and friends or other social engagements	Visiting family and friends or other social engagements Always	Visiting family and friends or other social engagements Sometimes	Visiting family and friends or other social engagements Rarely	Visiting family and friends or other social engagements Never	Visiting family and friends or other social engagements N/A
Community or recreational activities	Community or recreational activities Always	Community or recreational activities Sometimes	Community or recreational activities Rarely	Community or recreational activities Never	Community or recreational activities N/A
Work or job training	Work or job training Always	Work or job training Sometimes	Work or job training Rarely	Work or job training Never	Work or job training N/A
Volunteering	Volunteering Always	Volunteering Sometimes	Volunteering Rarely	Volunteering Never	Volunteering N/A

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* 13. How do you find transportation information - schedules, fare information, different transportation options, trip planning? (select all that apply)

	I currently use	I would like to use
At an information kiosk with brochures	At an information kiosk with brochures I currently use	At an information kiosk with brochures I would like to use
At the library	At the library I currently use	At the library I would like to use
Print/paper brochures and schedules	Print/paper brochures and schedules I currently use	Print/paper brochures and schedules I would like to use
In the Greenbelt News Review	In the Greenbelt News Review I currently use	In the Greenbelt News Review I would like to use
An app on my mobile device (smartphone, tablet, etc.)	An app on my mobile device (smartphone, tablet, etc.) I currently use	An app on my mobile device (smartphone, tablet, etc.) I would like to use
Calling a phone number	Calling a phone number I currently use	Calling a phone number I would like to use
A website on a computer	A website on a computer I currently use	A website on a computer I would like to use
A family member or friend	A family member or friend I currently use	A family member or friend I would like to use
In person with a Greenbelt staff person	In person with a Greenbelt staff person I currently use	In person with a Greenbelt staff person I would like to use
At a class or workshop	At a class or workshop I currently use	At a class or workshop I would like to use

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* 14. What is the single most important enhancement that would improve transportation for seniors and people with disabilities living in Greenbelt?

Please return this survey by March 31st.
Addressed to: SURVEY at the Greenbelt Assistance in Living (GAIL) Program
Municipal Building, 25 Crescent Rd.
Greenbelt, MD 20770