Greater Sudbury Tenant Satisfaction Survey

Greater Sudbury Housing Tenant Satisfaction Survey

In September 2018, Council approved the transition of the administration of the Greater Sudbury Housing Corporation to the City of Greater Sudbury.

The city is seeking ways to improve the well-being and lifestyle of the residents of Greater Sudbury Housing. The following survey is an opportunity for tenants to have their say.

The first half of this survey will help determine whether there are differences in levels of satisfaction with Greater Sudbury Housing based on preferred language, age, number of dependents, martial and economic status, health and mobility of tenants.

The second half of this survey gathers information about satisfaction of tenants and how Greater Sudbury Housing can be improved.

This survey is anonymous. There is no need to submit your name and you do not need to complete the entire survey.

Notice of Collection:

Personal information is collected under the authority of section 10 of the Municipal Act, 2001, S.O. 2001, c. 25 for the purpose of gathering comments and suggestions related to the administration and delivery of services under City of Greater Sudbury Housing Services. . Comments and personal information submitted on this matter become part of the public record. Questions relating to the collection, use and disclosure of this personal information may be addressed to the Manager of Housing Services at PO Box 5000, Stn A, 200 Brady St. Sudbury, ON, P3A 5P3.

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* 1. What is your preferred language?

English

French

Other (please specify)

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* 2. What is your age?

Under 18

18-24

25-34

35-44

45-54

55-64

65+

Prefer not to say

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* 3. What is your marital status?

Single

Married

Common law

Divorced/Separated

Other (please specify)

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* 4. What is your current employment status?

Employed full-time

Employed part-time

Unemployed

Pension

Government Assistance

Other (please specify)

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* 5. How would you rate your overall physical health?

Excellent

Good

Fair

Poor

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* 6. How would you rate your overall mental health/emotional well-being?

Excellent

Good

Fair

Poor

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* 7. Do you have a family physician or a nurse practitioner?

Yes

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* 8. Do you feel health care services are easily accessible?

Yes

No opinion

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* 9. On average, how many times a week do you leave your home for any reason?

Daily

1 to 3 times per week

Less than once a week

Rarely

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* 10. Which methods of transportation do you use? Check all that apply.

Greater Sudbury Transit

Handi-Transit

Taxi

Personal vehicle

Rides with family or friends

Community services (e.g. Red Cross)

Other (please specify)

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* 11. Are affordability or reliability of your methods of transportation an issue? Check all that apply.

No issues

Affordability

Reliability

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* 12. How many years have you been a resident of the City of Greater Sudbury?

Less than one year

Between one and three years

Between three and five years

Five years or more

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* 13. Please select your current residence.

1920 Paris St.

1960A Paris St.

1960B Paris St.

241 Second Ave.

720 Bruce St.

1200 Attlee Ave.

166 Louis St.

491 Camelot St.

1950 LaSalle Blvd

1778 LaSalle Blvd.

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* 14. How many years have you lived in your current residence?

Less than one year.

Between one and three years.

Between three and five years.

Five years or more.

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* 15. How many dependents currently reside in your home? A dependent is defined as someone who relies on another, especially a family member, for financial support.

None

One

Two

Three or more

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* 16. How satisfied are you with your residence?

Very satisfied

Satisfied

Neither satisfied nor dissatisfied

Dissatisfied

Very dissatisfied

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* 17. How would you rate the safety and security of your residence?

Very good

Good

Poor

Very poor

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* 18. How can we improve the safety and security of your residence?

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* 19. Are there enough events and activities available to you in your residence?

Yes

Not interested

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* 20. What events or activities would you like to see in your residence?

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* 21. Are there services you would like to see in your residence that are not being offered at this time? (e.g. Community Paramedicine, Canadian Mental Health Association, etc.)

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* 22. What things are most important to you in your residence?

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* 23. What changes would you like to see in your residence?

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* 24. Do you want to remain in your current residence?

Yes

Not sure

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* 25. How confident are you that you will be able to live in your current residence for as long as you like?

Extremely confident

Very confident

Somewhat confident

Not so confident

Not at all confident

Not sure

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* 26. Are you currently a volunteer either inside or outside your residence?

Yes

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* 27. Have you ever experienced situations that have prevented you from volunteering?

Yes

If your answer is yes, can you tell us about it?

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* 28. What can we do to help improve your physical health and/or mental and emotional well-being?

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* 29. What is your preferred method of communication with the City of Greater
Sudbury's Housing Operations (formerly GSHC)?

In person

By phone

By e-mail

By postal mail

Posters or flyers

Other (please specify)

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* 30. How do you receive information about community events or programs? Check all that apply.

Word of mouth (speaking with other people)

Flyers or posters

Newspaper

Radio

Television

Social media (e.g. Facebook or Twitter)

Websites

e-mail

Ontario 2-1-1 HelpLine

Social organizations (e.g. church or club)

Other (please specify)

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* 1. What is your preferred language?

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* 2. What is your age?

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* 3. What is your marital status?

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* 4. What is your current employment status?

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* 5. How would you rate your overall physical health?

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* 6. How would you rate your overall mental health/emotional well-being?

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* 7. Do you have a family physician or a nurse practitioner?

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* 8. Do you feel health care services are easily accessible?

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* 9. On average, how many times a week do you leave your home for any reason?

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* 10. Which methods of transportation do you use? Check all that apply.

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* 11. Are affordability or reliability of your methods of transportation an issue? Check all that apply.

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* 12. How many years have you been a resident of the City of Greater Sudbury?

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* 13. Please select your current residence.

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* 14. How many years have you lived in your current residence?

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* 15. How many dependents currently reside in your home? A dependent is defined as someone who relies on another, especially a family member, for financial support.

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* 16. How satisfied are you with your residence?

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* 17. How would you rate the safety and security of your residence?

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* 18. How can we improve the safety and security of your residence?

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* 19. Are there enough events and activities available to you in your residence?

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* 20. What events or activities would you like to see in your residence?

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* 21. Are there services you would like to see in your residence that are not being offered at this time? (e.g. Community Paramedicine, Canadian Mental Health Association, etc.)

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* 22. What things are most important to you in your residence?

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* 23. What changes would you like to see in your residence?

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* 24. Do you want to remain in your current residence?

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* 25. How confident are you that you will be able to live in your current residence for as long as you like?

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* 26. Are you currently a volunteer either inside or outside your residence?

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* 27. Have you ever experienced situations that have prevented you from volunteering?

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* 28. What can we do to help improve your physical health and/or mental and emotional well-being?

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* 29. What is your preferred method of communication with the City of GreaterSudbury's Housing Operations (formerly GSHC)?

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* 30. How do you receive information about community events or programs? Check all that apply.

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* 31. Do you have any other suggestions or comments?

* 29. What is your preferred method of communication with the City of Greater
Sudbury's Housing Operations (formerly GSHC)?