Go Local Cardholder Survey

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1. How long have you been a Go Local cardholder (it's okay to estimate!) (Required.)

Under a year

1-3 years

4-7 years

8 years to the beginning of the program

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2. How did you first hear about the Go Local program? (Required.)

Through a local school or school foundation

Promotional material at a participating local, independent business (ex: window decal, in-store signage, or store employee told you about it)

Local media (Mountain Xpress, 103.3FM, AVL Today, or other media outlet)

A friend, neighbor or family member mentioned it to me

A participating business told me about it

Neighborhood listserv or welcome package

I was gifted a Go Local card

Don't remember

Other (please specify)

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3. On average, how often do you use your Go Local card? (Required.)

A few times a week

About once a week

A few times a month

Once a month

Less than once a month

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4. If you have suggestions of ways Go Local could help you increase your card usage, please let us know here.

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5. Which type of Go Local card do you carry? (Required.)

Print card

Digital card

Both print and digital cards

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6. Using the up and down arrows, rank the reasons you bought the Go Local card in order of importance. (Required.)

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7. Due to Helene, Go Local had to discontinue the print directory this year and rely on the on-line directory and smartphone app for you to find members and discounts. Which one of the statements below best represents how not having a print directory impacted your use of the Go Local program? (Required.)

Didn't impact my use of the card at all

Impacted my use of the card some

Impacted my use of the card a lot

Please add a comment if you'd like to share additional thoughts about Go Local not having a print directory this year.

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8. In addition to the Go Local card that offers discounts with local businesses, select other offerings you'd be interested in receiving with your Go Local card. (Required.)

community meetups/networking

Go Local member trade shows or expos

Education events

Exclusive access to special one time business offers or merchandise

Volunteer opportunities

Nothing, I don't need or want anything else

Other (please specify)

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9. Do you think Go Local should bring back the print directory for 2026? (Required.)

Yes

No opinion

If you'd like to comment on your response, please do so here.

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10. Where did you buy your 2025 Go Local card? (Required.)

I didn't buy it, it was a gift

A retail store

A school or a school's PTA

On-line from your website estore

Other (please specify)

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11. What ways are you familiar with Go Local? (check all that apply) (Required.)

the Go Local card

Go Local social media outreach (Instagram and/or facebook)

Go Local newsletter

Go Local smartphone app

Go Local website

Business participants Go Local signage

Go Local sponsoring or co-sponsoring of local events you've attended

Other (please specify)

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12. When you see the Go Local name or logo, or hear someone talk about Go Local, what words or phrases immediately come to mind? (Required.)

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13. How would you describe Go Local to a friend? (Required.)

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14. On a scale of 1 to 5, how has Go Local impacted your desire or willingness to support local independent businesses? (Required.)

Not impacted at all

Impacted a little

Impacted some

Impacted a lot

Not impacted at all

Impacted a little

Impacted some

Impacted a lot

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15. Go Local creates a new mascot for our Go Local cards to differentiate our cards each year. As you know, this year was the black bear. In a few words, please describe how you feel about them. If you've been a Go Local card holder for multiple years, let us know which one you liked best! Or, if you have a recommendation for a new mascot, please let us know! (Required.)

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16. How likely are you to recommend a Go Local card to others? (Required.)

Very likely

Likely

Neither likely nor unlikely

Unlikely

Very unlikely

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17. If you have any additional feedback or thoughts you'd like to share, please enter it here.

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18. If you'd be willing to participate in a short 10 minute follow-up phone call to share your experience with Go Local, please provide your name and best contact email and/or phone number below.

First Name

Email Address

Go Local Cardholder Survey

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* 1. How long have you been a Go Local cardholder (it's okay to estimate!) (Required.)

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* 2. How did you first hear about the Go Local program? (Required.)

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* 3. On average, how often do you use your Go Local card? (Required.)

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* 4. If you have suggestions of ways Go Local could help you increase your card usage, please let us know here.

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* 5. Which type of Go Local card do you carry? (Required.)

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* 6. Using the up and down arrows, rank the reasons you bought the Go Local card in order of importance. (Required.)

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* 8. In addition to the Go Local card that offers discounts with local businesses, select other offerings you'd be interested in receiving with your Go Local card. (Required.)

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* 9. Do you think Go Local should bring back the print directory for 2026? (Required.)

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* 10. Where did you buy your 2025 Go Local card? (Required.)

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* 11. What ways are you familiar with Go Local? (check all that apply) (Required.)

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* 12. When you see the Go Local name or logo, or hear someone talk about Go Local, what words or phrases immediately come to mind? (Required.)

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* 13. How would you describe Go Local to a friend? (Required.)

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* 14. On a scale of 1 to 5, how has Go Local impacted your desire or willingness to support local independent businesses? (Required.)

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* 16. How likely are you to recommend a Go Local card to others? (Required.)

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* 17. If you have any additional feedback or thoughts you'd like to share, please enter it here.

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* 18. If you'd be willing to participate in a short 10 minute follow-up phone call to share your experience with Go Local, please provide your name and best contact email and/or phone number below.

1. How long have you been a Go Local cardholder (it's okay to estimate!) (Required.)

2. How did you first hear about the Go Local program? (Required.)

3. On average, how often do you use your Go Local card? (Required.)

4. If you have suggestions of ways Go Local could help you increase your card usage, please let us know here.

5. Which type of Go Local card do you carry? (Required.)

6. Using the up and down arrows, rank the reasons you bought the Go Local card in order of importance. (Required.)

8. In addition to the Go Local card that offers discounts with local businesses, select other offerings you'd be interested in receiving with your Go Local card. (Required.)

9. Do you think Go Local should bring back the print directory for 2026? (Required.)

10. Where did you buy your 2025 Go Local card? (Required.)

11. What ways are you familiar with Go Local? (check all that apply) (Required.)

12. When you see the Go Local name or logo, or hear someone talk about Go Local, what words or phrases immediately come to mind? (Required.)

13. How would you describe Go Local to a friend? (Required.)

14. On a scale of 1 to 5, how has Go Local impacted your desire or willingness to support local independent businesses? (Required.)

16. How likely are you to recommend a Go Local card to others? (Required.)

17. If you have any additional feedback or thoughts you'd like to share, please enter it here.

18. If you'd be willing to participate in a short 10 minute follow-up phone call to share your experience with Go Local, please provide your name and best contact email and/or phone number below.