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* 1. Overall, how satisfied were you with your experience?
(1 Star = Completely Dissatisifed, 5 Stars = Completely Satisfied)

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* 2. How well did we meet your need(s) or answer your question(s)?
(1 star=We were not at all helpful, 5 stars = We were very helpful)

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* 3. How well did we engage you in a culturally appropriate and respectful way?
(1 Star = Completely Inappropriate, 5 Stars = Very Appropriate)

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* 4. How might we improve our service to you?

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