Skip to content
Gateway Satisfaction Survey
1.
STAFF
Agree
Not Sure
Disagree
Don't Know
N/A
The shopfront employees treat people well.
Agree
Not Sure
Disagree
Don't Know
N/A
The assistance from the concierge who met you at the door was helpful.
Agree
Not Sure
Disagree
Don't Know
N/A
2.
SERVICES AVAILABLE
Agree
Not Sure
Disagree
Don't Know
N/A
The range of services available at the new shopfront is clear (housing and homlessness services and Belconnen Community Services).
Agree
Not Sure
Disagree
Don't Know
N/A
I would feel comfortable to use the computers and other facilities if I needed to.
Agree
Not Sure
Disagree
Don't Know
N/A
3.
DESIGN AND LAYOUT
Agree
Not Sure
Disagree
Don't Know
N/A
The new Gateway Shopfront is well laid out.
Agree
Not Sure
Disagree
Don't Know
N/A
The level of privacy and confidentiality offered by the new Gateway Shopfront is satisfactory.
Agree
Not Sure
Disagree
Don't Know
N/A
4.
SHOPFRONT IMPROVEMENT
Thinking about the previous Gateway Shopfront, how does this new shopfront compare on the following aspects.
Better
About the Same
Worse
Don't Know
N/A
Speed of Service.
Better
About the Same
Worse
Don't Know
N/A
Staff helpfulness.
Better
About the Same
Worse
Don't Know
N/A
Arrangements for privacy.
Better
About the Same
Worse
Don't Know
N/A
General atmosphere.
Better
About the Same
Worse
Don't Know
N/A
Overall, how would you rate the new Gateway Shopfront compared to the old one?
Better
About the Same
Worse
Don't Know
N/A
5.
SHOPFRONT VISIT
Very Satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
Overall, how satisfied were you with your visit to the new Gateway Shopfront?
Very Satisfied
Satisfied
Neither satisfied nor dissatisfied
Dissatisfied
Very dissatisfied
6.
ARE YOU...
Male
Female
Intersex
Do not wish to state
7.
DO YOU CONSIDER YOURSELF TO HAVE A DISABILITY?
Yes
No
Do not wish to state
8.
ARE YOU...
Under 25 years
25 to 34 years
35 to 44 years
45 to 54 years
55 to 64 years
65 to 74 years
75 to 84 years
85 or over
The Disability Discrimination Act describes a disabled person as anyone 'with a physical or mental impairment, which has a substantial and long-term adverse effect upon his or her ability to carry out normal day-to-day activities'.
9.
ARE THERE ANY OTHER COMMENTS YOU WOULD LIKE TO MAKE ABOUT THE NEW GATEWAY CENTRAL ACCESS POINT?
