IT professional with experience configuring and supporting Intel Microsoft servers and computers. Background supporting Windows and Office up to and including 10 and 365. Worked in Corporate, Military, Medical and Government organizations delivering hardware and software solutions. Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, via telephone or electronically. May provide help concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, network issues, and operating systems. Experience working from the shop floor to the C suite.
I teach Healthcare IT Fundamentals at LSUS and moonlight as a HELP DESK ANALYST at Willis Knighton Health System (4 Hospitals located in the Shreveport/Bossier City area). I coordinate work with the On-call personnel: Technicians, Network Support, Soarian Clinical Software, Interface, Programmer, Transcriptionist, and Shift Supervisors. The software involved includes but is not limited to: Windows 7 AND 10, Cerner Soarian, Meditech, Medhost, Galactica, VMWare, WKNet Portal, Office 365, Access Passport, API, Citrix, GE Centricity, MAK, Medhost, Mosaic, Medilink, Spacelabs, Systoc, UMS Console, Pharmacy Software.Also do weekly billing for entire Hospital System
How do you interact with one of the or more of below: Office 365, Mobility, Security, and or Windows?
DAILY FOR THE VA
Tell us one customer story about Office 365, Mobility, Security or Windows.
WE HAVE SIGNIFICANTLY IMPROVED THE SECURITY OF THE VA IN THE LAST 2 YEARS, ESPECIALLY CONSIDERING ALL THE PROBLEMS BEFORE!
How do you give back to your community?
WORK AT WILLIS KNIGHTON A NON PROFIT
TEACH AT LSUS CE HIT
KEEP A CLEAN MACHINE!