PILC 2020 Consumer Satisfaction Survey Question Title * 1. Please check the services you now receive or have received from PILC: Information & Referral (help in finding other services or community resources) Peer Support Groups (peer support groups and/or group discussions at the center) Independent Living Skills (skills for transportation, employment, budgeting, fitness, etc.) Advocacy (help with gaining access to the community or removing barriers) Transition (Transition to adulthood ages 14-24, Relocation from an institution to community living) Question Title * 2. I was treated in a friendly, caring, and respectful manner by the staff of PILC. Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree Question Title * 3. Services were provided in a timely manner. Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree Question Title * 4. The services met my needs. Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree Question Title * 5. I was satisfied with the services provided. Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree Strongly Disagree Disagree Neither Agree nor Disagree Agree Strongly Agree Question Title * 6. Additional Comments: Done