Assessing Culture (8 Questions) Survey

Your insights are crucial in shaping a comprehensive understanding of the compliance culture across the financial advice industry. Please select the option that best reflects your business's practices.

Although your responses will contribute to a broader understanding of the financial services industry's compliance culture and will be kept confidential.

Before we get to the survey, can you tell us a little about yourself?

Question Title

* Age.

Under 25

25-34

35-44

45-54

55-64

65+

Under 25

25-34

35-44

45-54

55-64

65+

Question Title

* Gender Identity.

Female

Male

Non-binary

Prefer not to say

Female

Male

Non-binary

Prefer not to say

Question Title

* Industry Experience.

Less than 1 year

1-5 years

6-10 years

11-20 years

20+ years

Less than 1 year

1-5 years

6-10 years

11-20 years

20+ years

Question Title

* Functional Role.

Founder, Principal or Director

Responsible Manager/Senior Manager

Risk and Compliance Manager

Risk/Compliance Officer

Operational/Support Staff

People Leader

Financial Adviser

Other

Founder, Principal or Director

Responsible Manager/Senior Manager

Risk and Compliance Manager

Risk/Compliance Officer

Operational/Support Staff

People Leader

Financial Adviser

Other

Question Title

* Authorisation status. In what capacity are you providing financial services? (Please select the one that best describes your status.)

Self-licensed (holding my own AFSL)

Authorised Representative (operating under another entity's AFSL)

Employee Representative (providing services as an employee under an AFSL)

Not authorised (not currently providing regulated financial services)

Other

Self-licensed (holding my own AFSL)

Authorised Representative (operating under another entity's AFSL)

Employee Representative (providing services as an employee under an AFSL)

Not authorised (not currently providing regulated financial services)

Other

Question Title

* Nature, scale and complexity. Considering the maturity and sophistication of your governance, compliance, and risk framework, how would you describe your business? (Select the one that best applies.)

A ‘start-up’ (newly established with developing structures)

Established and growing (experiencing expansion and evolving governance)

Mature (well-established with robust and tested frameworks)

Declining (facing reduction in scale or winding down operations)

Other (please specify): __________

A ‘start-up’ (newly established with developing structures)

Established and growing (experiencing expansion and evolving governance)

Mature (well-established with robust and tested frameworks)

Declining (facing reduction in scale or winding down operations)

Other (please specify): __________

Compliance culture survey questions

Question Title

* 1. Code of Conduct. Our business has a Code of Conduct that is:

Actively enforced and regularly reviewed.

Enforced but not regularly reviewed.

Occasionally referred to and sporadically enforced.

Rarely enforced; review is not systematic.

Not established or enforced.

Actively enforced and regularly reviewed.

Enforced but not regularly reviewed.

Occasionally referred to and sporadically enforced.

Rarely enforced; review is not systematic.

Not established or enforced.

Question Title

* 2. Tailored Training. In the past twelve months, compliance training was:

Customised to our specific needs and effectiveness assessed.

Customised to our needs but its effectiveness was not formally assessed.

Provided, but not customised to our specific needs.

Not provided at all.

Customised to our specific needs and effectiveness assessed.

Customised to our needs but its effectiveness was not formally assessed.

Provided, but not customised to our specific needs.

Not provided at all.

Question Title

* 3. Business Improvement.The effectiveness of our compliance framework is:

Continuously measured with regular improvements.

Measured annually with some improvements.

Occasionally assessed; improvements are sporadic.

Seldom assessed; improvements are rare.

Not measured; we lack a formal compliance framework.

Continuously measured with regular improvements.

Measured annually with some improvements.

Occasionally assessed; improvements are sporadic.

Seldom assessed; improvements are rare.

Not measured; we lack a formal compliance framework.

Question Title

* 4. Monitoring and Supervision. Our business's approach to compliance monitoring is:

Fully risk-based and well-integrated into performance management and operations

Mostly risk-based with some traditional elements.

Equally balanced between risk-based and prescriptive elements.

Primarily prescriptive with no or minimal risk-based elements.

Not formally structured; we lack a clear approach.

Fully risk-based and well-integrated into performance management and operations

Mostly risk-based with some traditional elements.

Equally balanced between risk-based and prescriptive elements.

Primarily prescriptive with no or minimal risk-based elements.

Not formally structured; we lack a clear approach.

Question Title

* 5. Resourcing. The resourcing of our compliance function is:

Fully adequate for our business's nature, scale, and complexity.

Generally adequate with minor deficiencies.

Adequate in some areas but lacking in others.

Insufficient for our needs and requires attention.

Not evaluated or considered in our current structure.

Fully adequate for our business's nature, scale, and complexity.

Generally adequate with minor deficiencies.

Adequate in some areas but lacking in others.

Insufficient for our needs and requires attention.

Not evaluated or considered in our current structure.

Question Title

* 6. Capability and Competence. My confidence in the compliance team's competence and capability is:

Very high; they are well-equipped for their roles.

High; they perform well with occasional support.

Moderate; they are competent but require further development.

Low; they struggle with complex compliance issues.

Very low; there is a significant lack of competence and capability.

Very high; they are well-equipped for their roles.

High; they perform well with occasional support.

Moderate; they are competent but require further development.

Low; they struggle with complex compliance issues.

Very low; there is a significant lack of competence and capability.

Question Title

* 7. Regulatory Change. Our process for managing regulatory change is:

Formal, effective, and consistently applied.

Mostly formal with occasional lapses in consistency.

Informal but effective in most cases.

Informal and inconsistently applied.

Non-existent; we react to changes as they occur.

Formal, effective, and consistently applied.

Mostly formal with occasional lapses in consistency.

Informal but effective in most cases.

Informal and inconsistently applied.

Non-existent; we react to changes as they occur.

Question Title

* 8. Challenge. The reception to constructive criticism or challenging views in our business is:

Highly valued and actively encouraged.

Generally welcomed and often leads to discussion.

Accepted but rarely leads to change.

Tolerated but not seen as productive.

Discouraged and often disregarded.

Highly valued and actively encouraged.

Generally welcomed and often leads to discussion.

Accepted but rarely leads to change.

Tolerated but not seen as productive.

Discouraged and often disregarded.

Question Title

* Your responses will be confidential and anonymised. If you'd like to sent a copy of the final results please add your email.

Your participation is instrumental in benchmarking industry standards and fostering a culture of compliance. For further insights and to contribute to the collective understanding, learn to see more.

Assessing Culture (8 Questions)

Assessing Culture: Eight Indicators

Question Title

* Age.

Question Title

* Gender Identity.

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* Industry Experience.

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* Functional Role.

Question Title

* Authorisation status. In what capacity are you providing financial services? (Please select the one that best describes your status.)

Question Title

* Nature, scale and complexity. Considering the maturity and sophistication of your governance, compliance, and risk framework, how would you describe your business? (Select the one that best applies.)

Question Title

* 1. Code of Conduct. Our business has a Code of Conduct that is:

Question Title

* 2. Tailored Training. In the past twelve months, compliance training was:

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* 3. Business Improvement.The effectiveness of our compliance framework is:

Question Title

* 4. Monitoring and Supervision. Our business's approach to compliance monitoring is:

Question Title

* 5. Resourcing. The resourcing of our compliance function is:

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* 6. Capability and Competence. My confidence in the compliance team's competence and capability is:

Question Title

* 7. Regulatory Change. Our process for managing regulatory change is:

Question Title

* 8. Challenge. The reception to constructive criticism or challenging views in our business is:

Question Title

* Your responses will be confidential and anonymised. If you'd like to sent a copy of the final results please add your email.