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Estimate of Retirement Allowance Survey

1.The Application for an Estimate of Service Retirement Allowance was easy to understand.
2.The Application for an Estimate of Service Retirement Allowance was easy to complete.
3.I received my Estimate of Retirement Allowance within a reasonable amount of time.
4.The Estimate Notice I received properly reflects my account information, including beneficiary information, service, final average salary, etc.
5.The Estimate Notice I received was easy to understand.
6.The Estimate Notice I received clearly explains my payment option choices.
7.The Estimate Notice I received was helpful in determining which payment option to select.
8.In the event I contacted a retirement counselor about my estimate, he or she was knowledgeable in answering my questions.
9.Overall, I am completely satisfied with the service I received.
10.How can the State Retirement Agency provide you with better service? Please explain below.
11.Optional