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Virginia Paternity Establishment Program Survey for Hospital Staff_2026

Virginia Paternity Establishment Program

We'd like to hear your thoughts and ideas about the Virginia Paternity Establishment Program.  Veritas HHS truly hopes you'll share your opinion as it is vital to improving the program. Thank you!
1.Hospital Name
2.Outreach coordinator that provides your support and training
3.How do you rate the quality of service provided by your outreach representatives for the Virginia Paternity Establishment Project?
Unsatisfactory
Needs Improvement
Satisfactory
Good
Excellent
4.When you had scheduled in person or virtual calls did outreach representative arrive on time?
5.How do you rate the outreach representative's ability to answer your questions, their knowledge regarding all aspects of the program and if they offered best practices to address any concerns?
Unsatisfactory
Needs Improvement
Satisfactory
Good
Excellent
6.Does your outreach representative respond in a timely fashion to calls or emails?
7.Does the outreach coordinator schedule new hire trainings in a timely manner and within 60 days of the new birth registrar's start date?
8.How do you rate whether your outreach representative seems genuinely interested in the well-being of the program and your hospital's success?
Unsatisfactory
Needs Improvement
Satisfactory
Good
Excellent
9.How do you rate how well your outreach coordinator offers to educate other members of the hospital (nurses, prenatal partners, lactation staff, birthing instructors) about the importance of this program?
Unsatisfactory
Needs Improvement
Satisfactory
Good
Excellent
10.How do you rate how happy you are with the quarterly VPEP recognition program?
Unsatisfactory
Needs Improvement
Satisfactory
Good
Excellent
11.Does your hospital currently participate in the VPEP recognition program?
12.Are there any specific incentives that you would like to receive aside from gift cards and food?
13.Would you be amenable to the recognition program being celebrated on a semiannual basis instead of on a quarterly basis?
14.How do you rate the customer service when you contact Virginia Paternity Program office 866-398-4841?
Unsatisfactory
Needs Improvement
Satisfactory
Good
Excellent
15.Any other comments or feedback you'd like to provide?
16.Name (optional)
17.Email address (optional)
18.Phone (optional)
Current Progress,
0 of 18 answered