* 1. The State Retirement Agency's Request to Purchase Previous Service (Form 26) was easy to understand.

* 2. The Request to Purchase Previous Service (Form 26) was easy to complete.

* 3. After submitting the form, I received my Notice of Cost to Purchase within a reasonable amount of time.

* 4. The Notice of Cost to Purchase was easy to understand.

* 5. The Notice of Cost to Purchase clearly indicates the total cost, period of purchase, payment due date, and/or reason for denial of purchase.

* 6. In the event I contacted a retirement counselor regarding my purchase, he or she was knowledgeable in answering my questions.

* 7. In the event I applied for a full cost purchase, I received an Estimate of Retirement Benefits within a reasonable amount of time.

* 8. In the event I applied for a full cost purchase, the Estimate Notice I received was helpful in deciding whether to make the purchase.

* 9. Overall, I am completely satisfied with the purchase or previous service process.

* 10. How can the State Retirement Agency provide you with better service? Please explain below.

* 11. Optional

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