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Purchase or Previous Service Survey

1.The State Retirement Agency's Request to Purchase Previous Service (Form 26) was easy to understand.
2.The Request to Purchase Previous Service (Form 26) was easy to complete.
3.After submitting the form, I received my Notice of Cost to Purchase within a reasonable amount of time.
4.The Notice of Cost to Purchase was easy to understand.
5.The Notice of Cost to Purchase clearly indicates the total cost, period of purchase, payment due date, and/or reason for denial of purchase.
6.In the event I contacted a retirement counselor regarding my purchase, he or she was knowledgeable in answering my questions.
7.In the event I applied for a full cost purchase, I received an Estimate of Retirement Benefits within a reasonable amount of time.
8.In the event I applied for a full cost purchase, the Estimate Notice I received was helpful in deciding whether to make the purchase.
9.Overall, I am completely satisfied with the purchase or previous service process.
10.How can the State Retirement Agency provide you with better service? Please explain below.
11.Optional