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Your Experience: The Thanksgiving Play
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1.
How was your experience at The Thanksgiving Play?
(Required.)
Excellent
Above Average
Average
Below Average
Poor
Not Applicable
Overall experience
Excellent
Above Average
Average
Below Average
Poor
Not Applicable
Customer service
Excellent
Above Average
Average
Below Average
Poor
Not Applicable
Quality of performance
Excellent
Above Average
Average
Below Average
Poor
Not Applicable
Comfort of venue
Excellent
Above Average
Average
Below Average
Poor
Not Applicable
Please let us know what you enjoyed and what we can do in the future to improve your experience:
2.
Did you stay overnight in a hotel or other lodging venue when you attended the performance? If so, where?
Yes
No
If so, where?
3.
Tacoma Arts Live is the pulse of the city, where the community can come to connect and is a major part of the revitalization of Downtown Tacoma's Theater District. Please share which local restaurants or businesses you visited before/after the show.
4.
Where did you park while you attended the performance?
Pay Lot
Street Parking
Other (public transportation, walking, etc.)
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5.
How did you purchase your tickets?
(Required.)
By phone
In person
Online
Through the mail
Other
6.
How would you describe the ease of ordering tickets (by phone, in person, by mail or online)?
Extremely accessible and informative
Accessible and informative
Difficult and confusing to navigate
Extremely difficult and confusing to navigate
Non applicable
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7.
On a scale of 1 to 5, 1 as extremely dissatisfied to 5 as extremely satisfied, please rate the following:
(Required.)
1
2
3
4
5
How satisfied are you with the customer service you received?
1
2
3
4
5
8.
How far in advance do you typically plan your arts/entertainment activities?
Just a few days
1 week
2 weeks
2 weeks to 1 month
1-3 months early
More than 3 months
9.
If you are not a Tacoma Arts Live Contributor, are you interested in receiving information about supporting Tacoma Arts Live?
Yes
No
I am already a Contributor!
10.
What performers would you like to see at Tacoma Arts Live? Please list at least one, and up to three.
1.
2.
3.
11.
How do you prefer to learn about events at Tacoma Arts Live?
Tacoma Arts Live direct mail
Tacoma Arts Live e-news
Tacoma Arts Live website
Social Media
Radio
Newspaper/Magazine
Print Ads
Online Calendars
Word of Mouth
Other (please specify)
12.
Based on advertising and the description in promotional materials, was this production what you were expecting?
YES
NO
Comments:
13.
Please select all social media that you use regularly:
Facebook
Twitter
Instagram
LinkedIn
Other
If you said Other, please specify:
14.
Do you have an additional memory or experience you would like to share with Tacoma Arts Live? It can be about any of the venues, previous performances, or the role of the arts in our community.
15.
Would you like to receive information on volunteering at Tacoma Arts Live?
Yes
No
16.
Would you like to be informed about community dialogues and other opportunities to engage with Tacoma Arts Live?
Yes
No
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17.
On a scale of 1 to 5, 1 as highly unlikely to 5 as highly likely, please rate the following:
(Required.)
1
2
3
4
5
How likely are you to recommend Tacoma Arts Live to a friend?
1
2
3
4
5
I feel proud to be a Tacoma Arts Live patron and supporter
1
2
3
4
5
18.
Which age range best describes you:
Under 18
18-24
25-34
35-44
45-54
55-64
65+
19.
Many thanks for taking the time to share your experience and help us better serve you. You may be contacted by the Tacoma Arts Live Customer Service team as a follow up to this survey.
First name
Last name
Email
Phone
