Question Title

1. When contacting the bus company, the staff acted in a professional manner? (i.e., phone calls were answered in a timely manner, e-mails returned, received an answer to your inquiry etc.)

Question Title

2. If you contacted Ecco Ride because of a problem/issue with transportation, it was resolved in a professional, satisfactory and timely manner by Ecco Ride /driver (i.e., did they take action, follow up with a phone call, make a site visit etc.).

Question Title

3. The buses are on time for stops and school.

Question Title

4. Our drivers are safe and courteous?

Question Title

5. Drivers are knowledgeable about the route and stops.

Question Title

6. Buses are clean and well maintained.

Question Title

7. Do you feel Ecco Ride focuses on providing safe transportation?

Question Title

8. Behavior and discipline issues are addressed in an appropriate manner.

Question Title

9. Overall, I am pleased with Ecco Ride’s service.

Question Title

10. Additional Comments

T