Burlington Press :: How Are We Doing? Question Title * 1. Please tell us your name and company, or leave blank to remain anonymous. Name Company OK Question Title * 2. How likely is it that you would recommend Burlington Press to a friend or colleague? NOT AT ALL LIKELY EXTREMELY LIKELY 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 OK Question Title * 3. Overall, how satisfied or dissatisfied are you with Burlington Press? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied OK Question Title * 4. Which of the following words would you use to describe our services? Select all that apply. Reliable High quality Useful Unique Good value for money Overpriced Impractical Ineffective Poor quality Unreliable OK Question Title * 5. How would you rate the quality of our services? Very high quality High quality Neither high nor low quality Low quality Very low quality OK Question Title * 6. How responsive have we been to your questions or concerns about our services? Extremely responsive Very responsive Somewhat responsive Not so responsive Not at all responsive Not applicable OK Question Title * 7. How long have you been a customer of our company? This is my first purchase Less than six months Six months to a year 1 - 2 years 3 or more years I haven't made a purchase yet OK Question Title * 8. How likely are you to purchase any of our services again? Extremely likely Very likely Somewhat likely Not so likely Not at all likely OK Question Title * 9. How could we improve our company or services? OK Question Title * 10. Do you have any other comments, questions, or concerns? OK DONE