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Burlington Press :: How Are We Doing?
1.
Please tell us your name and company, or leave blank to remain anonymous.
Name
Company
2.
On a scale of 0 to 10,
How likely is it that you would recommend Burlington Press to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
3.
Overall, how satisfied or dissatisfied are you with Burlington Press?
Very satisfied
Somewhat satisfied
Neither satisfied nor dissatisfied
Somewhat dissatisfied
Very dissatisfied
4.
Which of the following words would you use to describe our services? Select all that apply.
Reliable
High quality
Useful
Unique
Good value for money
Overpriced
Impractical
Ineffective
Poor quality
Unreliable
5.
How would you rate the quality of our services?
Very high quality
High quality
Neither high nor low quality
Low quality
Very low quality
6.
How responsive have we been to your questions or concerns about our services?
Extremely responsive
Very responsive
Somewhat responsive
Not so responsive
Not at all responsive
Not applicable
7.
How long have you been a customer of our company?
This is my first purchase
Less than six months
Six months to a year
1 - 2 years
3 or more years
I haven't made a purchase yet
8.
How likely are you to purchase any of our services again?
Extremely likely
Very likely
Somewhat likely
Not so likely
Not at all likely
9.
How could we improve our company or services?
10.
Do you have any other comments, questions, or concerns?
Current Progress,
0 of 10 answered