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* 1. What is your age?

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* 2. What is your gender?

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* 3. On average, how many times a week do you use the Rec Center?

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* 4. During which time frame(s) do you use the Rec Center?

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* 5. Are you satisfied with the regular hours of operation during the weekdays?
(Monday - Thursday: 6a-11p, Friday: 6a-10p)

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* 6. If you answered "no" to the above questions regarding hours of operation on the weekdays, what times would you be more satisfied with?

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* 7. Are you satisfied with the regular hours of operation during the weekends?
(Saturday 9a-7p and Sunday 12p-10p)

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* 8. If you answered "no" to the above questions regarding hours of operation on the weekends or during breaks, what times would you be more satisfied with?

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* 9. Please indicate your level of agreement with the statements below.

  Strongly Agree Agree Neutral Disagree Strongly Disagree N/A
1) The facility, as a whole, is clean and well maintained.
2) The fitness equipment meets my needs.
3) The facility/setting is comfortable to workout in.

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* 10. Please indicate your level of agreement regarding the cleanliness of the following locations.

  Excellent Very Good Good Average Below Average
1) The Fitness Floors
2) The Lobby
3) Aquatic Center
4) Locker Rooms
5) Outdoor Pursuits

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* 11. Please indicate your level of agreement regarding the equipment we provide.

  Excellent Very Good Good Average Below Average
1) The equipment is well maintained.
2) The equipment is available when needed.
3) The equipment is clean and well kept.

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* 12. Please indicate your level of agreement regarding the customer service we provide.

  Excellent Very Good Good Average Below Average
1) The employees are knowledgeable and helpful.
2) The employees are  friendly and professional.

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* 13. What programs/services have you participated in during the last year?

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* 14. Please indicate your level of agreement with the statements below.

  Strongly Agree Agree Neutral Disagree Strongly Disagree N/A
1) I am satisfied with the free Group Exercise Programs offered at the Rec. (Indoor Cycling, Yoga, BodyPump, etc.)
2) I am satisfied with the Premium Programs that are offered at the Rec for a fee (F45, BodyCombat, Hydrofit, etc.)

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* 15. Do you have any suggestions for fitness classes that you would like to see offered at the Rec?

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* 16. How many Fitness Classes do you attend per week?

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* 17. What days are you most likely to attend Fitness Classes (Check all that apply)?

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* 18. What times per week are you likely to attend Fitness Classes (Check all that apply)?

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* 19. How willing would you be to pay for new and improved, cutting-edge fitness classes?

Not willing at all Neutral Very willing
i We adjusted the number you entered based on the slider’s scale.

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* 20. Do the Fitness Class offerings impact your decision to visit the Rec?

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* 21. Have you or your children ever taken swim lessons at the Rec?

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* 22. Please indicate your level of agreement with the statement below.

  Strongly Agree Agree Neutral Disagree Strongly Disagree N/A
I am satisfied with the swim lessons offered at the Marshall Recreation Center.

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* 23. Have you ever climbed the indoor climbing wall at the Recreation Center?

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* 24. What kind of Outdoor trips and programs would you like to see offered by the Outdoor Pursuits Center? (Check all that apply)

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* 25. What items would you be likely to purchase from the Pro Shop? (Check all that apply)

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* 26. How do you receive information about the Rec Center? (Check all that apply)

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* 27. I am satisfied with the free babysitting service that is available at the Recreation Center (Monday - Friday 4:00 PM - 7:00 PM and Saturday 10:00 AM - 12:00 PM)

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* 28. I am satisfied with the parking availability at the Marshall Recreation Center.

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* 29. Please indicate your level of agreement with the statement below.

  Strongly Agree Agree Neutral Disagree Strongly Disagree N/A
I am satisfied with the membership value at the Marshall Recreation Center.

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* 30. Please feel free to provide us with additional comments and/or suggestions. (Note: We will be happy to respond to your question or comment if you provide us with your name and email address)

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* 31. Thank you for completing our survey! If you would like to be entered to win a free year of membership, please type your email below. 

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