Have you used a moving company recently?

Better Business Bureau is shining a spotlight on the moving industry and we are looking to hear from people who have used a moving company recently. Please take part in our short survey below so we can include you in our study!

Question Title

* 1. When was your move?

Within 6 months

Within 1 year

Within 2 years

More than 2 years ago

Question Title

* 2. How many moving companies did you consider?

4 or more

Question Title

* 3. How would you rate your experience?

Excellent

Good

Satisfactory

Poor

Unsatisfactory

Excellent

Good

Satisfactory

Poor

Unsatisfactory

Question Title

* 4. How would you rate your overall satisfaction with the moving company in the following areas in all phases of your move from first contact through delivery, and including any follow-up?

	Excellent	Good	Satisfactory	Poor	Unsatisfactory
Timeliness	Timeliness Excellent	Timeliness Good	Timeliness Satisfactory	Timeliness Poor	Timeliness Unsatisfactory
Courtesy	Courtesy Excellent	Courtesy Good	Courtesy Satisfactory	Courtesy Poor	Courtesy Unsatisfactory
Professionalism	Professionalism Excellent	Professionalism Good	Professionalism Satisfactory	Professionalism Poor	Professionalism Unsatisfactory
Responsiveness	Responsiveness Excellent	Responsiveness Good	Responsiveness Satisfactory	Responsiveness Poor	Responsiveness Unsatisfactory
Price	Price Excellent	Price Good	Price Satisfactory	Price Poor	Price Unsatisfactory
Handling of Items	Handling of Items Excellent	Handling of Items Good	Handling of Items Satisfactory	Handling of Items Poor	Handling of Items Unsatisfactory

Question Title

* 5. Did you pay more than was agreed upon on the Contract?

Yes

Question Title

* 6. If you'd like to share more of your story, please leave your contact information and someone from our team will follow up.

Name

ZIP/Postal Code

Email Address

Phone Number