Online Appointment Booking - Client Experience Survey Ontario Health Team Northumberland (OHT-N) values your feedback. We appreciate your time in completing this brief survey about your recent online appointment booking experience. Your feedback helps us to improve the online booking experience and better serve the healthcare needs of our community. Ease of Use Question Title * 1. I found booking an appointment online easy. 5 - Strongly Agree 4 - Agree 3 - Neutral 2 - Disagree 1 - Strongly Disagree 5 - Strongly Agree 4 - Agree 3 - Neutral 2 - Disagree 1 - Strongly Disagree Efficiency Question Title * 2. Using the online appointment booking system was better than having to call to book an appointment. 5 - Strongly Agree 4 - Agree 3 - Neutral 2 - Disagree 1 - Strongly Disagree 5 - Strongly Agree 4 - Agree 3 - Neutral 2 - Disagree 1 - Strongly Disagree Access Question Title * 3. Online booking allowed me to (please select all the apply): select a time that was convenient for me. remember to keep my appointment(s). make changes to my appointment(s). have a family/caregiver book an appointment on my behalf. none of the above. Satisfaction Question Title * 4. Overall, how would you rate your overall satisfaction with using online appointment booking? 5 - Very Satisfied 4 - Satisfied 3 - Neutral 2 - Dissatisfied 1 - Very Dissatisfied 5 - Very Satisfied 4 - Satisfied 3 - Neutral 2 - Dissatisfied 1 - Very Dissatisfied Other Helpful Information Question Title * 5. Please select the organization where you booked an online appointment: Community Health Centres of Northumberland Lakeview Family Health Team Trent Hills Family Health Team Northumberland Family Health Team - Cobourg Health Centre Public Flu Shot Clinic Question Title * 6. (Optional) Please feel free to include any additional feedback about your online booking experience: Finish