Ontario Health Team Northumberland (OHT-N) values your feedback. We appreciate your time in completing this brief survey about your recent online appointment booking experience.  Your feedback helps us to improve the online booking experience and better serve the healthcare needs of our community.

Ease of Use

*1.I found booking an appointment online easy.(Required.)

5 - Strongly Agree

4 - Agree

3 - Neutral

2 - Disagree

1 - Strongly Disagree

5 - Strongly Agree

4 - Agree

3 - Neutral

2 - Disagree

1 - Strongly Disagree

Efficiency

*2.Using the online appointment booking system was better than having to call to book an appointment.(Required.)

5 - Strongly Agree

4 - Agree

3 - Neutral

2 - Disagree

1 - Strongly Disagree

5 - Strongly Agree

4 - Agree

3 - Neutral

2 - Disagree

1 - Strongly Disagree

Access

*3.Online booking allowed me to (please select all the apply):(Required.)

select a time that was convenient for me.

remember to keep my appointment(s).

make changes to my appointment(s). 

have a family/caregiver book an appointment on my behalf.

none of the above.

Satisfaction

*4.Overall, how would you rate your overall satisfaction with using online appointment booking?(Required.)

5 - Very Satisfied

4 - Satisfied

3 - Neutral

2 - Dissatisfied

1 - Very Dissatisfied

5 - Very Satisfied

4 - Satisfied

3 - Neutral

2 - Dissatisfied

1 - Very Dissatisfied

Other Helpful Information

5.Please select the organization where you booked an online appointment:

Community Health Centres of Northumberland

Lakeview Family Health Team

Trent Hills Family Health Team

Northumberland Family Health Team - Cobourg Health Centre

Public Flu Shot Clinic

6.(Optional) Please feel free to include any additional feedback about your online booking experience: