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2024 -2025 Goodwill Satisfaction Survey
Your feedback helps us improve! Please share your thoughts in our brief 3-5 minute survey. Thank you for supporting Goodwill!
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1.
On a scale of 0 to 10,
How likely is it that you would recommend Goodwill Southeast Georgia to a friend or colleague?
0 for Not at all likely, 10 for Extremely likely
(Required.)
Not at all likely
Extremely likely
0
1
2
3
4
5
6
7
8
9
10
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2.
Do you shop at Goodwill SEGA?
(Required.)
Yes
No
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3.
If you shop, what are some of the reasons you shop at Goodwill SEGA?
(Required.)
I enjoy the great value for the money
I enjoy the thrill of the hunt, one-of-a-kind finds and/or selection of name brands
I feel good about supporting a mission that helps my community
I feel good about giving secondhand items a second life and keeping them out of the landfill
I enjoy the team members and quality of customer service I receive
Other (please specify)
None of the above
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4.
Do you donate to Goodwill SEGA?
(Required.)
Yes
No
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5.
If you donate, what are some of the reasons you donate to Goodwill SEGA?
(Required.)
I want to help the environment and keep items out of the landfill.
I feel good about supporting a mission that helps my community.
I enjoy how easy it is to donate.
I like the convenient locations.
None of the above
Other (please specify)
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6.
Besides Goodwill SEGA, do you make donations elsewhere?
(Required.)
Yes
No
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7.
Do you like or dislike our company?
(Required.)
Like a little
Neither like nor dislike
Dislike a little
Dislike a moderate amount
8.
What changes would Goodwill SEGA have to make for you to give a higher rating?
9.
What does Goodwill SEGA do really well?
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10.
What is your gender?
(Required.)
Female
Male
Non-Binary
Prefer not to respond
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11.
What is your age?
(Required.)
Under 18
18-24
25-34
35-44
45-54
55-64
65+
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12.
Please select all platforms where you recall seeing and/or hearing Goodwill SEGA promotions or messaging.
(Required.)
Radio
TV
Emails
Facebook
Instagram
YouTube
TikTok
Community Event
None of the above
Other (please specify)
100%
