Accessibility Feedback Questionnaire

Help Us Identify and Eliminate Barriers

Neptune Technology Group values equal opportunities for all and would love to hear your feedback on how we can make our services, systems, and facilities more accessible. We value your input and are committed to ensuring the highest quality experience for everyone. Thank you for taking the time to complete this questionnaire and helping us identify any barriers you may have encountered.
Physical Barriers
Did you experience any difficulty accessing or interacting with our physical facilities (e.g., office, doorways, parking lot)?
(Required.)
How can we improve physical accessibility?
Digital Barriers
Did you face any issues with our digital resources (e.g., websites, mobile apps)?
(Required.)
How can we improve technological accessibility?
Communication Barriers
Did you encounter any challenges in understanding or receiving information (e.g., signage, brochures, website)?
(Required.)
How can we improve our communication methods?
Employment Barriers
Did you feel that at any stage of the recruitment and selection process that barriers were preventing fair and equal participation?
(Required.)
How can we improve our staff training?
Additional Comments
Please provide any additional comments or suggestions to help us improve accessibility that might not have been covered above.
Thank you for your feedback. Your responses will help us create a more inclusive environment for everyone.
Contact Information
If you would like us to follow up with you about this issue, please share your phone or email contact information. If you leave the fields blank or select “Don’t contact me” you will not be contacted.
By completing and submitting this form, you consent to the collection, use, and storage of any personal information you have provided to us on this page in accordance with Neptune’s Privacy Policy. Your responses will be treated anonymously to improve Neptune’s existing accessibility plans and resources. If we require further information and you have included your contact information, we will reach out to you.

By selecting ‘Submit’, you acknowledge that the information you have inputted will be read, stored, and shared amongst staff and trusted partners of Neptune Technology Group in order to make our services more accessible to all.
(Required.)