American Heritage Museum Visitor Experience Survey

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* 2. How would you rate the directions and parking at the museum?

Excellent

Good

Fair

Poor

Please provide any additional details to explain your answer above if needed.

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* 3. What was your experience like with the admissions / ticket purchase process?

Smooth and efficient

Average

Slow and cumbersome

Please provide any additional details to explain your answer above if needed.

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* 4. How would you rate the museum layout and flow?

Very easy to navigate

Easy but I needed some help

Somewhat confusing

Difficult to navigate

Please provide any additional details to explain your answer above if needed.

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* 5. Did you find the artifact details and signage helpful in understanding the exhibits?

Extremely helpful

Moderately helpful

Not helpful

Please provide any additional details to explain your answer above if needed.

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* 6. How helpful were our docent / guide staff?

Extremely helpful

Very helpful

Somewhat helpful

Not so helpful

Not at all helpful

Other (please specify)

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* 7. Please rate the following multimedia / immersive exhibits in the main gallery?

	Excellent	Good	Fair	Poor	N/A (Did not view)
Introductory Theater	Introductory Theater Excellent	Introductory Theater Good	Introductory Theater Fair	Introductory Theater Poor	Introductory Theater N/A (Did not view)
World War I Trench Experience	World War I Trench Experience Excellent	World War I Trench Experience Good	World War I Trench Experience Fair	World War I Trench Experience Poor	World War I Trench Experience N/A (Did not view)
War Clouds / Origins of WWII / Rise of Axis Powers Gallery	War Clouds / Origins of WWII / Rise of Axis Powers Gallery Excellent	War Clouds / Origins of WWII / Rise of Axis Powers Gallery Good	War Clouds / Origins of WWII / Rise of Axis Powers Gallery Fair	War Clouds / Origins of WWII / Rise of Axis Powers Gallery Poor	War Clouds / Origins of WWII / Rise of Axis Powers Gallery N/A (Did not view)
The War In Europe Large Presentation (Bottom of the Hour)	The War In Europe Large Presentation (Bottom of the Hour) Excellent	The War In Europe Large Presentation (Bottom of the Hour) Good	The War In Europe Large Presentation (Bottom of the Hour) Fair	The War In Europe Large Presentation (Bottom of the Hour) Poor	The War In Europe Large Presentation (Bottom of the Hour) N/A (Did not view)
"Clash of Steel" T-34 vs. Panther Large Presentation (Top of the Hour)	"Clash of Steel" T-34 vs. Panther Large Presentation (Top of the Hour) Excellent	"Clash of Steel" T-34 vs. Panther Large Presentation (Top of the Hour) Good	"Clash of Steel" T-34 vs. Panther Large Presentation (Top of the Hour) Fair	"Clash of Steel" T-34 vs. Panther Large Presentation (Top of the Hour) Poor	"Clash of Steel" T-34 vs. Panther Large Presentation (Top of the Hour) N/A (Did not view)
Hanoi Hilton Vietnam War POW Exhibit	Hanoi Hilton Vietnam War POW Exhibit Excellent	Hanoi Hilton Vietnam War POW Exhibit Good	Hanoi Hilton Vietnam War POW Exhibit Fair	Hanoi Hilton Vietnam War POW Exhibit Poor	Hanoi Hilton Vietnam War POW Exhibit N/A (Did not view)
September 11, 2001 / Flight 93 Video Presentation	September 11, 2001 / Flight 93 Video Presentation Excellent	September 11, 2001 / Flight 93 Video Presentation Good	September 11, 2001 / Flight 93 Video Presentation Fair	September 11, 2001 / Flight 93 Video Presentation Poor	September 11, 2001 / Flight 93 Video Presentation N/A (Did not view)
M1A1 Abrams / Sgt. George Ulloa Crew Video Presentation	M1A1 Abrams / Sgt. George Ulloa Crew Video Presentation Excellent	M1A1 Abrams / Sgt. George Ulloa Crew Video Presentation Good	M1A1 Abrams / Sgt. George Ulloa Crew Video Presentation Fair	M1A1 Abrams / Sgt. George Ulloa Crew Video Presentation Poor	M1A1 Abrams / Sgt. George Ulloa Crew Video Presentation N/A (Did not view)

Please provide any additional details to explain your answer above if needed.

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* 8. Did you visit our gift shop?

Yes

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* 9. If yes, how would you rate the variety and quality of products in our gift shop?

Excellent

Good

Fair

Poor

Other (please specify)

American Heritage Museum Visitor Experience Survey

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* 1. How did you first learn about our museum?

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* 2. How would you rate the directions and parking at the museum?

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* 3. What was your experience like with the admissions / ticket purchase process?

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* 4. How would you rate the museum layout and flow?

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* 5. Did you find the artifact details and signage helpful in understanding the exhibits?

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* 6. How helpful were our docent / guide staff?

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* 7. Please rate the following multimedia / immersive exhibits in the main gallery?

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* 8. Did you visit our gift shop?

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* 9. If yes, how would you rate the variety and quality of products in our gift shop?

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* 10. What was the best part of your visit?

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* 11. What was the worst part of your visit?

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* 12. What can we do to make the visitor experience better?

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* 13. If you'd like us to follow up on any of the above items, please add your email address below for us to contact you.