YMCA Member Experience Survey

At the Y, we exist to strengthen community. Together with people like you, we nurture the potential of kids, help people understand and improve their health, and provide opportunities to give back and support their neighbors. So join our cause. And create meaningful change not just for you, but also for your community.

This survey was created to help us better serve YOU! Thank you in advance for taking the time out of your day for us.

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* 1. Which branch of the River Valley Regional YMCA do you use most frequently?

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* 2. How frequently do you use the branch facility?

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* 3. What time of day do you visit the Y?

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* 4. Staff are friendly and welcoming

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* 5. The Y has helped improve my overall health and wellbeing

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* 6. The Y staff cares about me

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* 7. The staff maintain a clean facility

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* 8. The staff are professional

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* 9. The equipment is maintained and working

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* 10. The branch meets the needs and makes an impact in my community

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* 11. How likely is it that you would recommend the Y to a friend or colleague?

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On a scale of 0-10 where 10 means "extremely likely" and 0 means "not at all likely"

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