Medical Patient Satisfaction Survey 100% of survey complete. Question Title * 1. Which site did you visit today? Bermuda Medical Center Greater Fulton Medical Center Northside Medical Center Pediatric Medical Center Southside Medical Center Vernon J. Harris Medical Center Wellness Center Question Title * 2. Ability to obtain an appointment soon enough to meet your medical needs Excellent Good Fair Poor N/A Excellent Good Fair Poor N/A Question Title * 3. Courteous and professional treatment by Front Desk Staff Excellent Good Fair Poor N/A Excellent Good Fair Poor N/A Question Title * 4. Time waiting in the office to see your Doctor Excellent Good Fair Poor N/A Excellent Good Fair Poor N/A Question Title * 5. Courteous and professional treatment by Provider Provider Rating Provider Dr. Brooks-Williams Dr. Brown Crystal Ealy Autumn Mejia Katharine Gracely-Kilgore Dr. Carol Williams Hardcastle Dr. Jennings Dr. Sultan Lakhani Dr. Vicki Lovings Phyllis Mann Dr. Marilyn Meyer Diana Osorio Saima Panjwani Dr. Reynolds-Cane Dr. Chandanjeet Sidhu Keona Thompson Seleste Upshaw Jessica Tate Dayna Vango Christie Wetzel Dr. Carmen Williams Sarah Yancey Carnelle Adkins Nicole Cole Carolyn Palmore Millie Flinn Lakeisha Harris Anitra Brown-Evans Provider Provider menu Excellent Good Fair Poor N/A Provider Rating menu Question Title * 6. Courteous and professional treatment by Nurse Excellent Good Fair Poor N/A Excellent Good Fair Poor N/A Question Title * 7. Rate your understanding of your diagnosis and treatment instructions provided by your care team Excellent Good Fair Poor N/A Excellent Good Fair Poor N/A Question Title * 8. Availability of patient education information, such as Medication, Adherence, Prevention, etc. Excellent Good Fair Poor N/A Excellent Good Fair Poor N/A Question Title * 9. The cleanliness of our facility Excellent Good Fair Poor N/A Excellent Good Fair Poor N/A Question Title * 10. Overall satisfaction with care provided Excellent Good Fair Poor N/A Excellent Good Fair Poor N/A Question Title * 11. How affordable were the medical services your received? Extremely affordable Very affordable Somewhat affordable Not so affordable Not at all affordable Question Title * 12. How did you hear about CAHN? Radio TV (CW/Fox) Friend Internet Health Fair/Outreach Event Northside Vibes Key Awareness Insurance Other (please specify) Question Title * 13. Type of Appointment? Scheduled Walk-in Televisit Question Title * 14. Are you male or female? Male Female Transgender Male/Female to Male Transgender Female/Male to Female Other Chose not to disclose Question Title * 15. What mode of transportation did you use? CAHN's Transportation Car GRTC Walk Insurance Other Other (please specify) Question Title * 16. Are you aware of available transportation options? Yes No If yes, through Capital Area Health Network If yes, through your insurance company Question Title * 17. In what ZIP code is your home located? (enter 5-digit ZIP code; for example, 00544 or 94305) Question Title * 18. What is your ethnicity? (Please select all that apply.) American Indian or Alaskan Native Asian or Pacific Islander Black or African American Hispanic or Latino White / Caucasian Prefer not to answer Other (please specify) Question Title * 19. In the last 12 months, did you phone your healthcare provider’s office with a medical question after regular office hours? Yes No Question Title * 20. In the last 12 months, when you phoned your healthcare provider’s office after regular office hours, how often did you get an answer to your medical question as soon as you needed? Never Sometimes Usually Always N/A Question Title * 21. In the last 12 months, were you able to obtain a same-day appointment when needed for urgent care? Yes No N/A Question Title * 22. Preferred Hours of Operations: 6 am - 3 pm 7 am - 4 pm 8 am - 9 pm 8 am - 11 pm Saturday Question Title * 23. How likely is it that you would recommend CAHN to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title * 24. Do you have any other comments, questions, or concerns? Done