Thank you for taking this survey.  We are asking these questions to find out the level of service our customers experience when contacting Development Services.  From these results, we intend to focus on areas that need improvement and highlight areas where we excel.  This survey should take around 5 minutes of your time.

* 1. I usually contact Development Services as a...  (Please select the response that most closely matches)

* 2. How do you typically contact Development Services?

* 3. When you contact Development Services, what is the main reason? (Please select the response that most closely matches your main reason below. You will be given an opportunity to select secondary reasons for contacting Development Services.)

* 4. Related to the main reason for contacting Development Services, please rate the service you typically receive.

  Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied
Overall experience with Development Services
Courteousness of staff
Professionalism of staff
Timeliness of staff's response
Timeliness of process

* 5. Do you typically have other reasons for contacting Development Services?

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