Gateway Program Family Survey

Dear family member of a Gateway program participant,

The Gateway Special Recreation Association, operated by the Ray Graham Association, promotes the full participation of people with disabilities in meaningful recreational and cultural activities, such as sports programs, camps and services that maximize their health, well-being and quality of life.

Through an intergovernmental agreement, Gateway is an extension of: the Burr Ridge Park District, the Elmhurst Park District, the Village of Hinsdale , the Oak Brook Park District, the Pleasant Dale Park District, the City of Countryside, the Westchester Park District, Willowbrook Parks & Recreation and the York Center Park District.

In order to better serve your needs, we are asking that you take a few minutes to complete this survey regarding your experience with Gateway programs.

Question Title

* 1. How many Gateway programs has your family participated in over the last twelve months? (please check one)

One

Two

Three

Four

Five or more

Question Title

* 2. Please indicate what type of program(s) your family has participated in. (please check all that apply)

Health & Wellness

Sports & Special Olympics

Social Clubs

Performing Arts

Camps

Special Events

Community Events

Question Title

* 3. Which formats do you utilize for registration? How would you rate the registration process? (please check a registration format and check a rating of the process)

Online Registration

Mail in/ Drop off Registration

Very Good

Above Average

Okay

Below Average

Needs Improvement

Question Title

* 4. Overall, have the programs met your expectations? (Please check one)

Extremely Satisfied

Somewhat Satisfied

Okay

Somewhat Unsatisfied

Very Unsatisfied

Question Title

* 5. Is the variety of programs offered sufficient to meet your needs? (please check one)

Yes, lots of variety to choose from

Some variety, but would like a few more

Would like to see a larger variety of programs offered

Question Title

* 6. Were the instructors well-trained in working with your family member? (please check one)

Yes, they were well-trained

They were okay

They need additional training

Question Title

* 7. Do you feel the staff was compassionate and caring in working with you family member? (please check one)

Yes, they were excellent

They were okay

They need improvement in this area

Question Title

* 8. Overall, how satisfied are you with the programs your family member(s) has participated in? (please check one)

Extremely Satisfied

Somewhat Satisfied

Okay

Somewhat Unsatisfied

Very Unsatisfied

Question Title

* 9. Would you recommend Gateway programs to another family? (please check one)

Yes, definitely

Maybe

No, I would not

Question Title

* 1. How many Gateway programs has your family participated in over the last twelve months? (please check one)

Question Title

* 2. Please indicate what type of program(s) your family has participated in. (please check all that apply)

Question Title

* 3. Which formats do you utilize for registration? How would you rate the registration process? (please check a registration format and check a rating of the process)

Question Title

* 4. Overall, have the programs met your expectations? (Please check one)

Question Title

* 5. Is the variety of programs offered sufficient to meet your needs? (please check one)

Question Title

* 6. Were the instructors well-trained in working with your family member? (please check one)

Question Title

* 7. Do you feel the staff was compassionate and caring in working with you family member? (please check one)

Question Title

* 8. Overall, how satisfied are you with the programs your family member(s) has participated in? (please check one)

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* 9. Would you recommend Gateway programs to another family? (please check one)

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* 10. What feedback do you have for Gateway to improve their programs and services?