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Gunter ISD Communication Survey
Gunter ISD is reviewing how we communicate with families, students, staff, and our community. We want to understand where you get information, what works, what gets missed, and what we can improve.
Your responses will help us establish clear district communication priorities and expectations.
Estimated time: 3–5 minutes
1. Tell Us About You
1.
Which campuses are you connected to? (Select all that apply)
Gunter Elementary School
Gunter Middle School
Gunter High School
Districtwide/Community
2.
Which best describes you? (Select all that apply)
Parent/Guardian
Student
Teacher
Staff Member
Administrator
Community Member
Other (please specify)
PART 1: USAGE
Which communication channels should Gunter ISD prioritize?
3.
Where do you currently receive Gunter ISD information? (Select all that apply)
ParentSquare
District website
Campus website
Email
Text message
Facebook
Instagram
District/campus newsletter
Teacher or staff communication
Coaches/sponsors
Other parents/community members
Other
4.
Which THREE sources do you rely on MOST for school information?
Select up to three.
ParentSquare
District/campus website
Email
Text
Facebook
Instagram
Newsletter
Teacher/staff communication
Coach/sponsor communication
Other (please specify)
5.
If Gunter ISD needed to make sure you saw an IMPORTANT announcement, where would you be most likely to see it?
ParentSquare
Text
Email
Website
Facebook
Instagram
Other
PART 2: SATISFACTION
What should Gunter ISD keep, improve, or change?
6.
Overall, how satisfied are you with communication from Gunter ISD?
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
Very satisfied
Satisfied
Neutral
Dissatisfied
Very dissatisfied
7.
Please rate the following:
Excellent
Good
Fair
Poor
Not Sure
Information is easy to understand.
Excellent
Good
Fair
Poor
Not Sure
Important information reaches me on time.
Excellent
Good
Fair
Poor
Not Sure
I know where to go to find information.
Excellent
Good
Fair
Poor
Not Sure
Information is consistent across different communication channels.
Excellent
Good
Fair
Poor
Not Sure
I receive an appropriate amount of communication.
Excellent
Good
Fair
Poor
Not Sure
I know who to contact when I have a question.
Excellent
Good
Fair
Poor
Not Sure
I receive a response within a reasonable amount of time.
Excellent
Good
Fair
Poor
Not Sure
PART 3: GAPS
What information needs to be easier to find?
8.
What information is MOST difficult to find or receive on time?
Select up to three.
District/campus calendars
School events
Athletics
Extracurricular activities
Schedule changes
Academic information
Grades/student progress
Transportation
Weather/emergency updates
Registration/enrollment
Policies/procedures
School board/district information
Staff contact information
Lunch/food services
I generally find the information I need
Other (please specify)
9.
Have you ever received conflicting or different information about the same topic from multiple Gunter ISD sources?
Frequently
Sometimes
Rarely
Never
10.
When you need information, how easy is it to know WHERE to look?
Very easy
Somewhat easy
Somewhat difficult
Very difficult
Very easy
Somewhat easy
Somewhat difficult
Very difficult
PART 4: TIMING
What districtwide expectations should exist for communication and response times?
11.
How would you prefer to receive routine school information?
ParentSquare
Email
Text
Website
Facebook
Instagram
Newsletter
Teacher/staff communication
Other
12.
How often would you prefer a consolidated update of upcoming events, reminders, and important information?
Weekly
Every two weeks
Monthly
I prefer individual messages as information becomes available
No preference
13.
When you contact a Gunter ISD employee during the school week, what is a reasonable response time?
Same school day
Within 24 hours
Within 48 hours
Within 2–3 school days
Depends on the type of request
14.
For urgent or emergency information, how should Gunter ISD contact you FIRST?
ParentSquare notification
Text
Email
Phone call
Social media
Other
PART 5: ACCESS & TRANSLATION
What accessibility and translation standards are needed?
15.
Do you or someone in your household need district communication in a language other than English?
Yes
No
Prefer not to answer
16.
What language would be most helpful? (Optional)
17.
Are there other accessibility needs that would make district communication easier for you to receive or understand? (Optional)
PART 6: YOUR PRIORITY
Turn feedback into prioritization.
18.
Regarding our District's Website Chatbot, which is true?
I know about the chatbot feature, and have used it to find information.
I know about the chatbot feature, but have not used it yet.
I am unaware/ did not know about the GISD website chatbot.
19.
If Gunter ISD could improve ONE thing about communication this year, what should it be?
20.
What does Gunter ISD currently do WELL when communicating with you?